AM_Instructional designer

Job description

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking an experienced Instructional Designer to create engaging, learner-centred digital learning experiences that deliver measurable impact across VOIS. In this role, you will collaborate closely with subject matter experts and key stakeholders to identify learning needs, transform content into effective digital solutions, and apply modern instructional design methodologies to enhance learner engagement, retention and knowledge transfer. This position is based in Pune or Bangalore and offers the opportunity to contribute to the continued digitalisation of learning across the organisation. What you’ll do Create engaging learning activities and compelling course content that improves learner retention and knowledge transfer. Collaborate with subject matter experts to identify and address learning design requirements. Conduct instructional design research and analysis to support the adoption of effective learning models, methodologies and industry practices. Design learning solutions with appropriate levels of interaction, gamification and learner engagement. Localise learning content and recommend additional or revised delivery approaches where required. Serve as the first point of contact for instructional design requirements within assigned projects. Partner with stakeholders to develop learning content that achieves defined learning outcomes. Curate existing learning content and digitise materials for online hosting where appropriate. Support the conversion of classroom-based learning programmes into effective online learning experiences. Evaluate and identify suitable instructional design tools to enhance learning effectiveness. Contribute to strategies that strengthen digital learning adoption and online learning capability across VOIS. Undertake additional responsibilities aligned to the role as directed by the line manager and in accordance with business priorities and performance objectives. Who you are Experience in instructional design and digital learning development, ideally gained over 3-4 years. Strong understanding of learning theories, instructional design frameworks and adult learning principles. Experience working with learning authoring tools and digital content development platforms.Knowledge of at least one Learning Management System (LMS). Skilled in lesson planning, curriculum development and learning journey design. Ability to create effective storyboards and structured learning content. Good visual design capabilities with a focus on learner engagement and accessibility. Strong stakeholder management and collaboration skills. Ability to analyse learning requirements and translate them into meaningful learning solutions. Qualification or professional expertise in Instructional Design, Training Design or a related field. Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's in it for you Opportunity to shape learning experiences for a global organisation. Exposure to modern instructional design practices, digital learning transformation and content localisation initiatives. Collaboration with cross-functional stakeholders and subject matter experts across diverse business areas. Experience in designing innovative and engaging online learning solutions. Opportunity to contribute directly to organisational capability development and learner success. What skills you will learn Advanced instructional design methodologies and learning experience design. Digital learning transformation and content digitisation approaches. Gamification and interactive learning design techniques. Stakeholder engagement and learning consultancy skills. Learning technology evaluation and LMS management capabilities. Online learning strategy development and implementation. VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media LinkedIn: VOIS LinkedIn Facebook: VOIS Facebook Instagram: VOIS Instagram Chat with our employees: Learn more about our projects