Analyst – Automation & Business Analysis

Job description

Main Purpose This role is the embedded business-facing BI engineer & automation partner for all functions including Finance in Mumbai GCC. Role holder is expected to be aware of finance the way the FP&A & Accounting equivalent role does and works the requirements bottleneck that slows delivery. It also owns the operational KPI framework — SLA tracking and the broader business-led portfolio the site is taking over from central digitization — and automates it so the Site Head has real-time, trustworthy visibility without manual reporting. Forward-deployed engineer approach, not a downstream report-builder, sits with the site team, close to the business problem, iterating fast, builds fast against real operational questions, with the central platform / digitization team for complex builds / data engineering. Key Responsibilities Own the BI layer end-to-end for the Mumbai GCC: build, iterate, and maintain dashboards and reporting (Tableau/Sigma) against live business questions, not static specs. Close the true bottleneck in the program — requirement definition — by working shoulder-to-shoulder with region and functional teams to scope what's actually needed before it's built. Partner with the central digitization team on data engineering, security, and architecture governance for anything beyond the BI layer — escalate complex builds rather than solving them solo. Drive quality and adoption of self-serve analytics locally, reducing manual reporting and dependency on the shared services pool for day-to-day reporting asks. Feed a consistent view of regional KPIs and data definitions back into the global framework, keeping Africa aligned with other regions/functions without slowing down local delivery. Gather and translate business requirements directly, rather than waiting on requests routed through central digitization. Own the KPI framework for the region (incl. SLA tracking), define what good performance looks like, and automate measurement in Tableau/Sigma. Lead steady‑state automation for finance processes (Accounting, Treasury, Controlling, FP&A) once projects transition from central digitization. Build and maintain BI dashboards end‑to‑end, iterating against live business questions rather than static specs. Ensure KPI and data definitions stay aligned globally while delivering fast, locally relevant solutions. Requirements: 5 to 7 years of experience in BI/analytics engineering, with a track record of dashboards used in real business decisions — not just technical delivery. Finance diploma/degree will be a plus. Hands-on with Tableau or Sigma, and strong SQL — comfortable modeling data, not just visualizing it. Databricks awareness is a strong plus. Aware of finance and how FP&A/Accounting stakeholders think about numbers — able to hold a real conversation on what a metric means and why it matters, similar in depth to the FP&A & Accounting-facing role. Comfortable working with financial/operational data and translating it into KPIs finance and site leadership actually use. Demonstrated ability to work independently, embedded within a business team, rather than inside a central delivery queue.