Analyst, Business

Job description

Company Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities. Job Summary We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. Working in an agile environment, the Business Analyst is a key stakeholder and team member that play’s a critical role in delivering successful projects. The Business Analyst works with internal and external stakeholders to define current state and desired state of business processes and supporting technology, and will conduct gap analysis to develop overall business requirements. The Business Analyst supports the project team, ensures validation of technology solutions and communicates changes by transferring knowledge using various methods of communication. HERE’S HOW YOU’LL CONTRIBUTE: Collaborate with various internal and external customers to fully comprehend and envision the business need for a technology solution. Identify and validate current state processes, and conduct JAD sessions to work with business and I.T. stakeholders to explore and design the desired future state. Create and maintain a Product Backlog for each initiative, transforming and elaborating epics into detailed user stories supported by preparing prototypes and maintaining an in-depth User Experience Guide for all applications. Prepare and maintain reusable artifact such as Data Dictionaries and Data Elements ensuring relevant libraries are kept up-to-date. Partner with the business to support or act as Product Owner within an agile software development project delivery model. Work with the business to prioritize requirements and manage scope changes to ensure that impacts are assessed and ultimate business value is achieved. Participate as a key member of the Scrum team, attending daily stand-up meetings, conducting backlog grooming, facilitating sprint planning, supporting development and Quality Assurance testing, facilitating a visual demonstration of the delivered business value to project stakeholders, and contributing to an effective sprint retrospective. Coordinate and guide the execution of Business Acceptance Testing by our internal and/or external customers, in order to validate that the end product meets the business needs and quality expectations. HERE’S WHAT YOU’LL BRING: 3 years of related experience Relevant post-secondary education Collections, legal or banking industry knowledge In-depth understanding and experience with agile software methodologies, such as Scrum Proficiency in MS Office (Word, Excel, Visio, Powerpoint) Experience working with Wireframe tools such as Axure The Great Place to Work® Institute certified FCT as one of Canada’s Top 50 Best Workplaces in Canada and as one of the Best Workplaces in Canada for Women. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America. By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed. Thank you for considering FCT. We look forward to meeting you. Total Direct Compensation: 70,246 - 85,849 Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable) HERE’S WHAT SETS US APART: Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results. Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials Group retirement savings plan with company match Paid holidays and generous paid time off Hybrid work arrangements Paid volunteer opportunities and charitable donation matching Employee recognition programs that include referral incentives Potential for performance-based incentives The opportunity to participate in our stock purchase plan And more! *A s per terms of the employment agreement For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers. By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed. Thank you for considering FCT. We look forward to meeting you. We may use AI assisted tools to help screen or assess applications; however, all hiring decisions include human review. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process. To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation. FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.