Analyst, Client Management - Cash & Trade, Transaction Banking, Global Transaction Services

Job description

Business Function Global Transaction Services provides corporate customers with a full range of commercial banking products and services, including Cash Management, Digital Banking solutions, Trade Finance, Account Receivable Purchase, and specialized Supplier Financing serivces. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Responsibilities Provide exceptional client management services to a portfolio of corporate clients, ensuring their cash and trade finance needs are met efficiently and effectively Collaborate with cross-functional teams to deliver tailored solutions that address the unique requirements of each client Proactively monitor client accounts, identify opportunities for growth, and implement strategies to enhance client satisfaction and loyalty Maintain a deep understanding of the bank's product offerings and industry trends to provide valuable insights and recommendations to clients Contribute to the development and implementation of process improvements to enhance the overall client experience Participate in client meetings, presentations, and events to build strong relationships and foster long-term partnerships Requirements Experienced in a client-facing role within the banking or financial services industry Strong communication and interpersonal skills, with the ability to effectively interact with clients and internal stakeholders Demonstrated problem-solving and analytical skills, with the ability to understand and address complex client needs Proficient in the use of relevant banking and financial systems, as well as data analysis and reporting tools Ability to work collaboratively in a team environment and contribute to the achievement of shared goals Commitment to providing exceptional client service and a track record of delivering positive outcomes Apply Now We offer a competitive benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Location: Honhui B-15F Job: Client Management Schedule: Regular Employee Status: Full time