Analyst , Corporate Action Entitlement

Job description

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analyst, Corporate Action Entitlement based in Canada.** This is an opportunity to join a fast-paced financial services operations environment supporting global securities and investment activities. You’ll help ensure corporate action entitlements and related transactions are processed accurately, efficiently, and within established service levels. The role combines operational execution, reconciliation, analysis, problem-solving, and stakeholder collaboration. You’ll work across internal teams and external partners to resolve discrepancies and maintain strong service quality. Your attention to detail and understanding of operational risk will directly contribute to the integrity of financial processes. You’ll also contribute to process improvements, system changes, reporting, tools, and training initiatives. This role offers the opportunity to broaden your expertise while working within a highly structured, risk-aware organization. ### Accountabilities - Process service requests, transactions, inquiries, and day-to-day operational activities accurately and within established service-level agreements. - Support securities and corporate action entitlement processes, including reviewing, verifying, reconciling, and maintaining information and documentation for accuracy and completeness. - Collect, organize, and analyze data to produce recurring and ad hoc reports, dashboards, insights, and recommendations. - Identify, investigate, and resolve discrepancies, operational issues, and exceptions in a timely manner, escalating matters when appropriate. - Communicate directly with clients and collaborate with internal and external stakeholders to resolve issues, meet service expectations, and achieve business objectives. - Follow documented procedures, operational controls, regulatory requirements, and risk-management practices to protect the integrity of financial operations. - Support change initiatives, including the design, implementation, maintenance, and enhancement of operational processes and systems. - Contribute to the development of tools, training materials, and process improvements that enhance efficiency and quality. - Serve as a resource for less experienced colleagues by providing guidance on complex tasks and helping determine appropriate next steps. - Support broader operational initiatives and take on additional responsibilities as business needs evolve. ## Requirements - 2–3 years of relevant professional experience, ideally combined with post-secondary education in a related discipline, or an equivalent combination of education and experience. - Good knowledge of relevant financial operations, products, services, processes, systems, and controls. - Good understanding of industry risks, regulatory requirements, and the importance of operational controls and accuracy. - Strong computer skills, including practical proficiency with Microsoft Word, Excel, and PowerPoint. - Strong analytical and problem-solving abilities, with the capacity to investigate discrepancies, assess information, and determine appropriate next steps. - Strong organizational and prioritization skills, with the ability to manage multiple tasks and competing demands effectively. - Strong written and verbal communication skills and a customer-focused approach to service. - Ability to build effective working relationships with internal and external stakeholders. - Collaborative mindset and demonstrated ability to work effectively as part of a team. - Sound judgment and attention to detail, particularly when handling complex or sensitive operational information. - Ability to work within established policies, procedures, service standards, and risk-management frameworks while taking measured, informed decisions. ## Benefits - **Salary:** $40,500–$80,000 CAD annually, with actual compensation determined by factors such as location, skills, experience, education, and qualifications. - **Total rewards:** Potential eligibility for performance or discretionary bonuses and other rewards, depending on the compensation structure. - **Health coverage:** Comprehensive health insurance and other employee protection benefits. - **Insurance:** Accident and life insurance coverage. - **Retirement savings:** Access to retirement savings plans to support long-term financial well-being. - **Education support:** Tuition reimbursement opportunities to encourage continuous learning and professional development. - **Career development:** Access to training, coaching, leadership support, and networking opportunities to expand skills and career prospects. - **Remote work:** Remote work arrangement within Canada. - **Inclusive workplace:** A diverse, equitable, accessible, and collaborative environment where different perspectives are valued. - **Professional growth:** Opportunities to develop expertise in financial services operations, risk management, technology, and process improvement.