Analyst II, Product Compliance

Job description

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Copeland is a global provider of sustainable climate solutions, creating efficient residential, commercial, and industrial spaces through HVACR technologies. By joining us as an Analyst II, Product Compliance , you will actively engage, manage, monitor, and implement Product Compliance related projects and/or activities that will maintain and/or improve standard operations in Manila and Copeland business operations. In this capacity, you will lead multiple projects to successful completion, help implement and manage changes when necessary to meet project deliverables. This gives you a vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation. If this sounds like a perfect fit for you, apply now and join our team in Quezon City, Philippines! All roles are currently in a blended Work-From-Home arrangement, and company-provided IT assets are given on your first day. Enjoy our market-competitive pay, comprehensive benefits package, well-being programs, and career development opportunities! As an Analyst II, Product Compliance, your key responsibilities are: Policy Administration & Governance Administer and maintain Product Compliance policies, procedures, standards, work instructions, and governance documentation. Manage document control activities, including version management and policy review cycles. Maintain compliance training records and policy acknowledgements. Review compliance processes against enterprise requirements and identify governance or implementation gaps. Evaluate adherence to established governance frameworks and recommend process improvements. Ensure governance documentation is accurate, current, and readily accessible, Enterprise and Business Unit Assurance Support Business Unit self-assessments, assurance reviews, and compliance maturity assessments. Conduct assurance activities to verify compliance with Product Compliance requirements and internal controls. Gather, validate, and maintain evidence supporting compliance activities and assurance assessments. Document findings, risks, observations, and audit records. Track and monitor corrective and preventive actions resulting from assurance reviews. Support root cause investigations and assess the effectiveness of corrective actions. KPI and Metrics Collect, maintain, and analyze compliance performance data from Business Units. Update and maintain enterprise KPI dashboards and management reports. Monitor service-level agreements (SLAs), operational metrics, and compliance performance trends. Investigate recurring metric deviations, identify data inconsistencies, and recommend corrective actions. Support monthly and quarterly reporting activities and performance improvement initiatives Compliance Operations Support Maintain accurate compliance records and databases related to customer requests, material declarations, supplier compliance activities, regulatory assessments, and product certifications. Support data integrity, record management, and operational process improvement initiatives. Identify operational compliance risks and emerging issues. Monitor compliance-related action plans and escalate significant issues when appropriate. Collaborate with cross-functional teams to support compliance operations, reporting requirements, and continuous improvement efforts. Other Duties as assigned Undertake additional responsibilities and tasks as directed by manager and stakeholders to support company goals and objectives Who You Are: You build and deliver solutions that meet customer expectations. You stay aligned with your goals and stay productive. You provide timely and helpful information to individuals across the organization. You can proficiently communicate ideas, collaborate, and efficiently work with people at any level, excelling in a team environment. Required Education, Experience, & Skills: 3+ years of relevant experience in Product Compliance, Quality Assurance, Regulatory Affairs, Internal Audit, Risk Management, Operations Excellence, or Compliance Programs. Experience conducting process reviews, audits, assessments, or compliance evaluations. Experience analyzing compliance data, metrics, and KPIs. Experience working with corrective action plans, root cause analysis, and process improvement initiatives. Experience interacting with cross-functional stakeholders and preparing management reports. Preferred experience supporting compliance programs related to regulations such as RoHS, REACH, SCIP, TSCA, PFAS, CE Marking, or similar regulatory frameworks. Other Details Must be amenable to work on a mid-shift schedule, which is 2:00 PM to 11:00 PM Manila time Must be amenable to work in QC Must be amenable to work 3x/week onsite (hybrid work arrangement) Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.