Analyst IT Security II (IND)

Job description

Position Title: Analyst IT Security II (IND) Job Family: IFT > IT Security & Compliance Shift: Job Description: ABOUT ELEVANCE HEALTH Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 112 million individuals across 14 states. A regular in Fortune 500 list, Elevance Health ranked 18 in 2026. Gail Boudreaux , President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 81st rank on this list. ABOUT CARELON GLOBAL SOLUTIONS Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers. Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient. OUR MISSION & VALUES Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity JOB PURPOSE Carelon Global Solutions India is seeking Analyst IT Security II within our InfoSec team to help and support global SSL teams within the information security. JOB RESPONSIBILITY Associate will be responsible for the following: Configure tool integrations into the ServiceNow platform, monitor integration performance, and conduct root cause analysis when performance degradation is detected Act as a system administrator for the SecOps modules within the ServiceNow platform Monitor overall data quality Ensure logic is implemented to assign detected vulnerabilities to the appropriate responsible parties and adjust as necessary Review developed scripts, background jobs, etc. and conduct user testing to facilitate the change management process through all environments Investigate and document platform issues and facilitate issue remediation with the Elevance Health platform team or ServiceNow support Serve as a ServiceNow SecOps SME and provide support to stakeholders needing assistance in the platform Generate reports and dashboards in ServiceNow QUALIFICATION Bachelor’s degree or equivalent years (3-4+) with good hands-on experience in Vulnerability Management EXPERIENCE Bachelor’s degree or equivalent years (4-6+) Experience with working on Vulnerability Management tools such as Qualys. Experience with ServiceNow Administration & DevSecOps SKILLS AND COMPETENCIES Experience with ServiceNow SecOps modules highly preferred Ability to review written code and understand the platform impact Ability to conduct thorough investigations and document all findings Ability to process large amounts of data while paying strict attention to detail and while maintaining a high degree of data integrity and accuracy Ability to perform processes in a reliable and repeatable manner Ability to solve problems through structured thinking Ability to communicate complex topics in a clear and succinct fashion ServiceNow certifications highly preferred THE CARELON PROMISE Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates. It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate. This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging. LIFE @ CARELON Extensive focus on learning and development An inspiring culture built on innovation, creativity, and freedom. Holistic well-being Our culture and initiatives are underpinned by diversity, equity and inclusion Varied opportunities for rewards and recognitions Competitive health and medical insurance coverage Best-in-class amenities and workspaces Policies designed with associates at the center. EQUAL OPPORTUNITY EMPLOYER Carelon Global Solutions is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Reasonable Accommodation Our inclusive culture empowers Carelon Global Solutions to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form. Job Type: Full time