Analyst, Operational Excellence, India

Job description

UNLEASH YOUR BEST SELF JOIN. LEARN. ADVANCE. EARN YOUR PASSION FOR EXCELLENCE STARTS HERE!! 1. Implement OPEX Standards • Ability to create and implement standard operating procedures in line with the OPEX standards • Orient self with thorough understanding of OPEX standards • Review the current procedures and standardize as per the OPEX requirements • Oversee the progress to ensure the processes are on track • Perform audits on various operational metrics, report the audit findings and provide necessary support on the knowledge front 2. MIS Reporting • Should have a strong foundation knowledge of excel • Ability to create and track reports around Average Handling Time, Efficiency and Utilization • Ability to create reports around payroll, budgeting and incentive coverage • Perform data analysis for generating reports on periodic basis • Excellent time management skills with a proven ability to meet deadlines. • Strong logical and analytical skillsets If you have the willingness to learn and develop your skills, we have the right job for you. Let’s make a deal! Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!