Analyst, Sales Capabilities

Job description

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You will work with functional leadership to develop capabilities and support the efficiency and effectiveness of employees in a function and to conduct assessment interventions to identify gaps and build and implement training programs. How you will contribute You will: Create and manage content for existing programs and develop new content for new capabilities Manage the relationship with external partners Implement and deliver a learning agenda to ensure compliance to the training strategy Create and deliver functional communications and engagement activities Support human resources in succession planning Manage the reward and recognition program Manage the coaching program Manage the team database and keep it updated Track turnover What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Advanced knowledge of database management/data mining/big data (SQL, Access etc.) FMCG/CPG experience including commercial business and customer execution experience Direct training experience Capability management experience Position Objective: Design, coordinate, and facilitate the comprehensive training and change management strategy for the various commercial channels. The core purpose is to build sustainable commercial capabilities within the business over the medium and long term, ensuring the proper adoption of digital tools and annual training curricula, thereby achieving an agile and measurable impact on the effectiveness of the sales force. Key Responsibilities: 1. Training Diagnosis and Strategic Planning Execute the end-to-end Training Needs Analysis cycle focused on the sales force and commercial support teams. Design and structure the annual training curriculum, ensuring full alignment with the specific needs of each sales channel. Ensure that the training plan is not limited to isolated events (one-shot), but functions as a continuous and evolving process for capability development across the business. 2. Change Management in Commercial Projects Lead the change management strategy for implementing digital tools and projects that enable the operation of salespeople and merchandisers. Manage a steady workflow of 8 to 12 simultaneous projects, adapting the scope from temporary pilot tests to full-scale nationwide implementations. Ensure proper project adoption driven by three fundamental pillars: planning, strategic communication, and specific training roadmaps. 3. Execution, Facilitation, and Material Design Design, update, and produce instructional and support materials required for learning programs. Facilitate and deliver training sessions directly, serving as the main instructor or leader for both virtual and in-person learning environments. Coordinate training logistics end-to-end, including room reservations, ensuring the functionality of technical equipment (projectors, screens), calendar management, session recording, and the distribution of minutes or complementary materials. 4. Agile Business Support Maintain close proximity with leadership to understand the day-to-day dynamics and urgencies of the sales business. React with agility to emerging market needs or operational incidents. Maximize the company's available technological resources (Office tools such as MS Teams, Forms, etc.) to boost training reach without relying exclusively on extraordinary budgets. 5. Analytics, KPI tracking, and Monitoring Establish structured tracking through key training metrics and data usage to evaluate the effectiveness of implemented initiatives. Guide the continuous development of the business's commercial capabilities, ensuring that learning programs directly drive the achievement of quantitative objectives and the profitability of the sales area. Ideal Candidate Profile: Education: Bachelor’s degree completed. Open to various fields of study (Administration, Psychology, Education, Finance, etc.) provided they possess the required experience. Experience: Minimum of 2 to 3 years of proven track record in training or capability development areas. Languages: Intermediate English. No Relocation support available Business Unit Summary Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident , Oreo , Philadelphia , and local jewels like Clorets and Bubbaloo . We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular People Capability Business Capability