Analyst - Tax Systems

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role: The Analyst, Tax Systems is a hands-on, techno-functional, entry-to-early-career role responsible for reviewing, resolving, and testing tax systems tickets related to OneSource or other tax engines, SAP Ariba, and SAP S/4HANA. This is a great opportunity for someone early in their career to build deep tax systems expertise through hands-on ticket resolution and testing, while developing a working knowledge of SAP Ariba and S/4HANA. Your Role Accountabilities: Ticket Review & Resolution Review incoming tax systems tickets to understand the issue and determine the appropriate resolution approach Resolve tax configuration and posting issues under guidance from senior team members, escalating complex issues as needed Learn and apply tax posting concepts across SAP and non-SAP systems to support timely ticket resolution Testing Test resolved tickets to confirm fixes work as expected before closure Help with testing of tax scenarios for projects, upgrades, and other planned changes across OneSource, Ariba, and S/4HANA Support unit, integration, and user acceptance testing for tax systems changes Requirements Gathering & Documentation Help gather and document business and functional requirements through interviews and other methods Maintain requirements documentation, including use cases, user stories, and functional specifications Communication & Continuous Learning Communicate proactively with team members and stakeholders on ticket status and open issues Demonstrate agility and a growth mindset - actively seek out opportunities to learn new systems, tools, and processes Continuously build tax and systems knowledge to take on increasing scope over time Qualifications & Experiences: 2+ years of prior experience in a related field (media, entertainment, business development or streaming services industry experience a plus) 2-4 years of hands-on implementation or operational experience with Tax solutions 1-2 years of transactional processing and operations assurance experience Experience with OneSource or another tax engine Techno-functional aptitude - comfortable learning both the functional tax concepts and the underlying system configuration Hands-on orientation - comfortable owning tickets end-to-end from review through resolution and testing Strong analytical and problem-solving skills Excellent written and verbal communication skills Ability to handle multiple assignments concurrently in a fast-paced environment A positive, agile attitude with a strong willingness to learn new tools, systems, and processes Undergraduate degree required in computer science, mathematics or business sciences Superior analytical and problem-solving skills Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture Not Required but preferred experience: Experience with SAP Ariba or SAP S/4HANA Knowledge of e-invoicing solutions such as Pagero, Edicom, or SOVOS Experience with ticket management systems such as ServiceNow Experience developing in Excel and facilitating business discussions Experience working in a national or global company Comfortable working in a highly iterative, somewhat unstructured environment How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.