Analyste en assurance qualité ( Bilingue )

Job description

**This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Bilingual Quality Assurance Analyst (Analyste en assurance qualité) based in Canada.** As a Bilingual Quality Assurance Analyst, you will play a key role in ensuring the quality, reliability, and performance of business processes and integrated digital solutions within the health technology sector. You will analyze functional and technical requirements, develop comprehensive test scenarios, and execute test cases to validate system functionality and compliance with established standards. Your work will help identify defects, support timely resolutions, and ensure that solutions meet business needs and quality expectations. Collaborating with cross-functional teams, you will contribute to effective testing practices, accurate documentation, and continuous process improvement. This position offers the opportunity to support meaningful technology solutions that contribute to better experiences for customers, partners, and end users. The role is fully remote, with the option to work from a local office where available, in a collaborative and evolving digital environment. If you are detail-oriented, analytical, and comfortable working in both French and English, this is an opportunity to make a meaningful contribution to software and business quality assurance. ### Accountabilities - **Requirements Analysis and Test Planning:** Analyze functional and technical documentation to identify requirements, define appropriate testing strategies, and develop scenarios and test cases that provide adequate coverage of business and technical needs. - **Test Case Development and Management:** Create, document, and maintain test scenarios and test cases using established test management tools. Keep the test catalogue up to date as new products, features, and system changes are introduced. - **Test Execution and Quality Validation:** Execute tests across integrated solutions to validate functionality, verify expected outcomes, and ensure compliance with established quality standards, procedures, and business requirements. - **Defect Identification and Resolution Tracking:** Identify, document, and report defects according to established guidelines. Monitor reported issues, coordinate follow-up activities, and verify that fixes have been successfully implemented within the expected timelines. - **Progress Monitoring and Reporting:** Track testing activities, monitor progress against established schedules, and provide regular updates to the team manager regarding results, outstanding issues, and potential delays. - **Documentation and Process Improvement:** Prepare, review, and update testing procedures and supporting documentation to promote consistency, accuracy, and best practices. Contribute to continuous improvement initiatives aimed at optimizing testing processes and overall solution quality. - **Team Collaboration:** Work closely with colleagues and relevant stakeholders to coordinate testing activities, resolve issues, meet deadlines, and support the successful delivery of reliable business solutions in a bilingual environment. ## Requirements - **Education and Professional Experience:** A diploma or degree in quality assurance, business administration, or a related field, or equivalent professional experience. - **Analytical Skills and Attention to Detail:** Strong analytical and critical-thinking abilities, excellent attention to detail, and the capacity to interpret requirements, identify inconsistencies, and evaluate test results accurately. - **Testing and Documentation Skills:** Ability to develop and execute test cases, document defects, maintain test records, and follow established testing procedures and quality standards. Familiarity with test management tools and structured testing methodologies is an asset. - **Organization and Time Management:** Ability to manage competing priorities independently, perform routine tasks with consistent accuracy, and meet deadlines in a changing work environment. - **Bilingual Communication:** Strong written and verbal communication skills in French and English. Intermediate English proficiency is required, as the role involves regular communication with internal stakeholders, external clients, suppliers, or partners, as well as working with English-language IT systems in a national business environment. - **Digital Proficiency and Adaptability:** Comfort working in a technology-driven environment, learning new software applications and systems, and adapting to evolving tools, processes, and business requirements. - **Teamwork and Autonomy:** Ability to collaborate effectively with multidisciplinary teams while also taking ownership of individual responsibilities and delivering results independently. - **Professionalism and Reliability:** Commitment to accuracy, consistency, confidentiality, and compliance with established procedures. Candidates may be subject to a Government of Canada security screening depending on the nature of their access and responsibilities. ## Benefits - **Remote Work Flexibility:** Fully remote work arrangement, with the option to work from a local office where available. - **Full-Time Employment:** Full-time position offering the opportunity to contribute to ongoing quality assurance and digital transformation initiatives. - **Meaningful Work:** The opportunity to support technology solutions designed to improve customer experiences and contribute to better health and well-being outcomes. - **Collaborative Environment:** Work alongside talented professionals in a people-focused, multidisciplinary team that values collaboration, innovation, and shared success. - **Professional Growth:** Opportunities to strengthen your quality assurance, analytical, technical, and communication skills while working with evolving digital solutions and systems. - **Continuous Improvement Culture:** Contribute ideas, refine testing practices, and help improve the reliability and effectiveness of business processes and technology solutions. - **Inclusive Workplace:** An environment committed to diversity, equitable employment practices, and consideration of accessibility needs throughout the recruitment process.