Analytics Specialist (Sustainability)

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As an Analytics Specialist on our Sustainability Analytics team, you'll play a vital role in powering data-driven sustainability performance improvements for JLL's global clients. This role sits at the intersection of environmental stewardship and operational excellence, where you'll manage utility and sustainability data that enables organizations to measure, track, and enhance their environmental impact. You'll collaborate with a global team that delivers analytics and reporting across diverse client portfolios and service lines. Your primary focus will be ensuring accurate, timely processing of utility invoices and data while maintaining rigorous quality standards within agreed Service Level Agreements. We're committed to building diverse teams where everyone is empowered to thrive. In this role, you'll have opportunities to develop technical expertise in data management, analytics tools, and sustainability reporting—with clear pathways for growth and skill development. Beyond data processing, you'll analyze trends, resolve queries, investigate issues, and support critical functions like budget forecasting and utility audits. What sets JLL apart is our culture of collaboration and inclusion. You'll work with colleagues locally and globally, coordinating with multiple stakeholders to drive actionable insights that advance our clients' sustainability journeys. What your day-to-day will look like: Enter utility invoices accurately and on time within established Service Level Agreements, following documented processes Manage general mailboxes with daily email processing, documentation tracking, and identification of data gaps Prepare and distribute system-driven reports to business lines at regular intervals Analyze reporting outputs to identify trends, anomalies, and opportunities that drive sustainability insights for clients Resolve data queries and issues promptly, tracking progress and supporting investigations Conduct utility audits of site details, meter information, and account data, coordinating corrections with processing teams Review utility payments against thresholds, processing exceptions and escalating when appropriate Manage Purchase Order setup, invoice approvals, and Letter of Authorization requests Support budget forecasting through data management and coordination with forecasting timelines Required qualifications: College degree in Environmental Science, Finance, Accounting, Data Analytics or related field 1-3 years of relevant experience (corporate, service provider, consulting, or comparable roles) Proficiency in Microsoft Office with Excel skills for data analysis Strong organizational skills with attention to detail and commitment to accuracy Excellent communication abilities with collaborative, client-focused approach Flexibility and adaptability in responding to changing priorities Experience working with datasets and maintaining data quality Reliable work ethic with focus on quality and meeting deadlines Preferred qualifications: Familiarity with Business Intelligence platforms(Power BI) or analytics visualization tools Background in Environmental Science, finance, accounting, or utility data management Knowledge of sustainability metrics, environmental reporting, or energy management Experience with budget forecasting or financial data management Understanding of Service Level Agreements and performance tracking Location: On-site –Belen, CRI If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. 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