APAC - Engagement Specialist Serving India

Job description

Engagement Specialist – Compliance & Anti-Piracy 📍 Location: Remote (Must be currently based in Delhi NCR – Delhi, Noida, Gurugram, etc.) Type: Full-Time Contractor (Long-term renewable contract; starts with a 3-month trial) 💰 Pay: $800 USD Fixed/Month + Up to ~$400 USD Variable/Month (Performance-based) 🎯 Top Requirements: Direct experience in License Compliance (LC) or Anti-Piracy (AP) is our #1 priority. Impeccable English, proficiency in Excel/CRM, and a background in Sales or Legal services. THE OPPORTUNITY Do you have a background in License Compliance (LC) or Anti-Piracy (AP) ? Are you a persuasive communicator based in the Delhi NCR region with a knack for data and negotiations? Ruvixx is looking for a driven Engagement Specialist to join our global remote team. In this role, you will act as the bridge between technology and compliance, leveraging your understanding of the LC/AP landscape to help businesses protect their intellectual property and drive revenue recovery through professional engagement. If you already know the nuances of software compliance and IP protection, you will move straight to the top of our list. ABOUT US At Ruvixx, we are on a mission to protect businesses globally by ensuring the integrity of software usage through cutting-edge solutions and data-driven insights. Partnering with top-tier license and compliance companies, we safeguard the digital landscape. We value innovation, continuous learning, and integrity. If you are ready to apply your LC/AP expertise to high-impact global projects in a remote-first culture, we want to hear from you. THE ROLE As an Engagement Specialist, you will manage end-to-end compliance and anti-piracy campaigns. You will blend investigation, negotiation, and high-level customer service to resolve complex licensing discrepancies. Key Responsibilities: LC/AP Campaign Management: Coordinate directly with clients and end-users to execute compliance and anti-piracy initiatives, utilizing your knowledge of software infringement resolution. Compliance Data Analysis: Analyze telemetry and investigation data, evaluate infringement trends, and maintain meticulous records in our CRM systems to drive actionable reporting. Lead Generation & Investigation: Utilize open-source intelligence and internet search techniques to develop new leads, verify unauthorized usage, and refine customer engagement strategies. Process Optimization: Organize documentation to ensure consistent processes, knowledge sharing, and workflow efficiency across our compliance operations. Ad-Hoc Support: Provide analysis and administrative support to meet evolving business needs in a fast-paced IP-protection environment. WHO WE ARE LOOKING FOR 1. LC/AP Experience (The Ultimate Differentiator): Prior experience in License Compliance (LC) or Anti-Piracy (AP) is highly prioritized. If you have navigated software compliance, intellectual property protection, or piracy resolution campaigns before, we want to speak with you. * A minimum of 1+ year of experience in Sales or Legal sectors is required for those without direct LC/AP experience. 2. Location Requirement: You must currently reside in the Delhi NCR region. 3. Language Skills: English First: You must possess Native or Professional Business Fluency in English. Communication must be articulate, polished, and persuasive, as you will be discussing complex legal concepts, IP infringement, and compliance settlements. 4. Technical & Digital Proficiency: Tech Savvy: Comfortable using data management tools, CRM software, and MS Excel (or Google Sheets/SPSS). Research: Strong internet research skills, including the use of search operators and online lead-generation techniques to investigate unauthorized usage. 5. Soft Skills: Exceptional verbal and written communication skills with the ability to handle objections, de-escalate tension, and prioritize tasks under pressure. COMPENSATION & PERKS Contract Type: Independent Contractor (2-year renewable agreement). Trial Period: All contracts begin with a 3-month trial period to ensure a mutual fit. Compensation: $800 USD Fixed Monthly Salary. Performance Bonus: Opportunity to earn up to an estimated $400 USD per month based on measurable compliance targets and KPIs. Remote-First: Work from the comfort of your home while collaborating with a global team. Growth: Tangible opportunities to rapidly advance your career in the niche, high-demand sector of software compliance. 🚀 WHY JOIN US? This is more than just a job; it is an opportunity to specialize and lead in a crucial sector of the tech industry. You will thrive here if you have a collaborative mindset, an understanding of IP protection, and the perseverance to navigate complex compliance obstacles to achieve results. READY TO MAKE A DIFFERENCE? Ruvixx is an equal-opportunity partner. We celebrate diversity and are committed to creating an inclusive environment for all contractors. If you are eager to learn, ready to leverage your compliance skills, and want to grow within a global environment, we encourage you to apply. Apply today and join the fight against software piracy! 💪