APP Director Adult Services

Job description

Position Title: APP Director Adult Services Department: Advance Practice Provider Administration Job Description: The Director of Advanced Practice Providers (APPs) serves as a clinical and administrative leader for APPs, including Advanced Practice Registered Nurses (APRNs) and Physician Assistants (PAs), across assigned service lines within the OU Health system. This role provides strategic vision and oversight for APP workforce planning, scope of practice, utilization models, credentialing, education, and professional development, while ensuring regulatory compliance, quality, safety, and financial stewardship. In partnership with system leaders, physician leaders, and operational managers, the Director advances onboarding, transition-to-practice programs, performance management, and integration of APPs to optimize access, patient outcomes, and provider experience. In addition to leadership duties, the Director may provide patient care as appropriate to licensure, certification, and organizational need, modeling excellence in collaborative practice and the OU Health mission in education, research, and clinical outcomes. The Director of APPs models the OU Health Way, as evident in their work output and interactions with employees and patients, through living OU Health’s core values of putting Patients First, pursuing Relentless Excellence, showing Integrity, seeking Inclusion for all staff and patients, always Learning, and valuing Teamwork. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position. Leadership & Operational Support: Provide strategic direction for APP practice across assigned areas in collaboration with the Office for Advanced Practice (OAP), physician leadership, and operational/business leaders; translate system priorities into actionable plans and measurable outcomes. Lead APP workforce planning, recruitment, and retention strategies; partner with HR and clinical leaders on hiring, role design, and competency-aligned deployment. Oversee APP credentialing, privileging, FPPE/OPPE frameworks (including proctoring expectations), and ongoing competency assessment; ensure adherence to institutional policies and regulatory requirements. Establish standards for APP onboarding and transition-to-practice programs; evaluate effectiveness and scale best practices across service lines. Drive APP engagement, performance, and professional growth through goal setting, coaching, performance evaluations, and succession planning for APP leadership roles. Partner with finance and operations on APP productivity, access optimization, scheduling models, time & attendance oversight, and visit/coverage strategies that support patient demand and provider well‑being. Ensure appropriate documentation, coding, and billing practices for APP services; support education on compliance and revenue integrity. Champion interprofessional collaboration and relationship building with physician partners, nursing, and ancillary services to deliver high-quality, patient‑centered care. Sponsor APP education and CME activities; approve and track CME benefits and continuing education participation. Monitor quality, safety, experience, and equity metrics related to APP practice; design and lead improvement initiatives that align with OU Health goals. Maintain awareness of national and regional trends in APP regulation, scope, and utilization; integrate evidence and benchmarks into policy, practice standards, and operational design. Hold self and others accountable for behaviors aligned with OU Health values, fostering a culture of inclusion, integrity, teamwork, and continuous learning. Provide routine reports to clinical departments and system leadership on APP practice, outcomes, and initiatives. Clinical Responsibilities: Provide comprehensive clinical care within scope of practice as defined by state law, licensure, certification, and OU Health policy in inpatient and/or outpatient settings, as assigned. Perform accurate history and physical assessments; order and interpret diagnostics; develop, implement, and adjust plans of care; and maintain timely, accurate documentation in the electronic medical record. Deliver patient- and family-centered care that is compassionate, effective, and appropriate for health promotion, disease prevention, and management of acute and chronic conditions. Facilitate coordinated care and clear communication among all members of the healthcare team; incorporate patients and families in shared decision-making. Apply evidence-based practice to improve patient outcomes; contribute to development and evaluation of standards, protocols, and clinical pathways. Participate in research and scholarly activities, quality/performance improvement projects, and institutional committees as appropriate. Educate patients, families, students, and interprofessional colleagues; advocate for patients and families to navigate the healthcare system effectively. General Responsibilities: Performs other duties as assigned. Minimum Qualifications: Education: Graduate of an accredited school of Professional Nursing if APRN, MSN or Master’s in Physician Assistant Services. Experience: At least 5 years of experience in one or more of the areas under direction, with 5 years of progressive leadership experience required. License(s)/Certification(s)/Registration(s) Required: Basic Life Support (American Heart Association) certification required upon hire. Must obtain prescriptive authority within 30 days of onboarding. IF Advance Practice Nurse Active RN and APRN License in State of Oklahoma National board certification aligned to clinical practice area (e.g. Acute Care, Primary Care, CNS, or other specialty as appropriate). IF Physician Assistant (PA) Active PA license in State of Oklahoma and Active Physician Assistant certification issued by the NCCPA. Knowledge, Skills and Abilities: Demonstrated ability to lead at scale in a complex, matrixed health system; builds trust and collaborates effectively with physicians, nursing, and operations. Expertise in APP scope of practice, credentialing/privileging, compliance, and contemporary APP utilization models. Proven capability in workforce planning, change management, and performance improvement; politically astute, diplomatic, and effective through influence. Strong analytical skills with working knowledge of documentation, coding, and revenue cycle concepts relevant to APP services. Excellent verbal and written communication; highly proficient relationship-building and conflict resolution skills. Advanced clinical knowledge and sound clinical judgment; proficient in procedures pertinent to area(s) of practice. Commitment to ethical practice, patient confidentiality, and informed consent; models professionalism and accountability. Agile, resilient, and able to prioritize multiple demands in time-sensitive environments; maintains composure in high stakes situations. Proficiency with Windows-based applications and role-specific software; strong MS Office skills. Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.