Application Coordination, Americas

Job description

L‑Acoustics is the world leader in premium professional sound systems for live events. From world-class artists on tour, to major music festivals in every genre, to opening and closing ceremonies of planetary sporting events, we are the trusted choice of event professionals who require extreme reliability and fidelity show after show. Designed and manufactured in Europe, and available in 80 countries globally, L-Acoustics employs over 1300 people worldwide, with 20% of team resources devoted to R&D and application. Our products are built to the highest professional and sustainable standards, which we, continue to define and elevate. We are seeking an organized, proactive Application Coordinator to ensures that every application support request is delivered with the right human, technical, and logistical resources while keeping all internal and external stakeholders aligned on schedules and expectations. You will coordinate cross-functional teams and external partners to deliver high-quality support and customer-facing activities on time and within scope. Strong verbal and electronic communication skills are needed to ensure the organization, prioritization, and dissemination of essential information in a timely manner. Training Seminars Organize training from A to Z at L-Acoustics premises or at a customers’ or online: customer exchanges, trainer’s booking, location availability, schedule/equipment/participants confirmation, logistics, training interests tracking. Calibration Ensure technical, logistical and human resources are available and booked, respect time slot limitations and deadlines. Show assistance Respect customer’s constraints (technical, timing, etc.) and L-Acoustics requirements. Demos: Plan and organize all demos at customers’, venues, and L-Acoustics premises, define the needs, make the corresponding space and people bookings. Premises visits: Plan & organize visits for guests. CRM: Business section: Contacts / Accounts / Opportunities / Appointments / Connections Training section: Seminars / Sessions Data management, monitoring/creation/update Continuous Improvement: Monitor and adapt to processes in use, with a constructive eye to improve working methodology. Participate to the elaboration of new processes on tools or new tasks. Qualifications Bilingual or highly advanced in English and Spanish (read/write/speak, high level). Portuguese/Brazilian will be a plus Expertise of LATAM business culture Minimum of 2 years of experience in a similar position Technology savvy with good working knowledge of MS Office Suite, PowerBi, Dynamics CRM and ERP knowledge is a plus Thrive in a dynamic cross functional and multi-cultural environment Soft skills Autonomous, organized, and rigorous; able to manage time, priorities, stress, and deadlines. Strong interpersonal and multicultural communication skills, with clear and customer‑focused messaging. Solution‑oriented, resilient, and flexible; able to adapt to unexpected situations and propose alternatives. Respectful of established processes while suggesting improvements when relevant. Proactive: anticipates needs, follows up on pending projects, and keeps response times short. Capable of handling multiple tasks and project stages simultaneously. Comfortable asking questions or seeking guidance when new cases arise. Maintains close collaboration with Application Engineers and stays alert to emerging needs or issues. Embrace our values: Connection – Creativity – Passion – Courage! Location : Nashville, TN - USA What we offer At L-Acoustics, newcomers are welcomed into a dynamic and inclusive environment that blends technological excellence with human-centered values. New team members benefit from the following: Hybrid work policy with remote flexibility Comprehensive health benefits to support you and your family. Opportunities for internal mobility and career advancement A collaborative, international work environment driven by innovation. Employee events and initiatives that foster community and creativity. Access to the company’s CSE (Comité Social et Économique), offering cultural, leisure, and social benefits. A strong focus/emphasis on work-life balance L-Acoustics supports personal/professional development, diversity, and community engagement—ensuring that every newcomer feels empowered to grow, contribute, and thrive from day one. We recognize that talent is multifaceted. Our commitment to valuing each individual, giving equal opportunities to all and building a team enriched by a variety of backgrounds and experiences. What matters most to us is your passion, your expertise, and your drive to grow. We believe in creating an environment where people can do their best work and thrive together. Even if this role isn’t an exact match, we encourage you to apply. Your unique perspective could be just what our team needs.