Application Engineer 3 (24x7)

Job description

Themis Insight solves difficult business, IT, and analytic problems by addressing the whole problem – not just the symptoms – using interdisciplinary approaches that are both practical and innovative. We provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. Our broad interdisciplinary understanding allows us to provide the right solution, even if it is from outside the industry or traditionally defined problem space. We bring Public and Private, Civilian and Military expertise to every case. We are hiring an Application Engineer 3 (24x7) to work in Fort Meade, MD . Position location is subject to change based on central MD client's needs. Required: TS/SCI with a Polygraph Description: As part of the Secure the Enterprise initiative, develop capabilities to shift from the current manual system security evaluation and authorization process to a new model that emphasizes automation, streamlined processes and approvals, continuous monitoring and assessment, and network data gathering across the entire life cycle of a project. Essential Duties and Responsibilities: This is a blended position across all teams in ANDS. As such, the successful candidate will have skills crossing from Software Development, Systems Engineering, Systems Administration, and Operations Support. Ensure data reliability and accuracy by monitoring and maintaining application systems. Contribute to operational success through continuous performance monitoring and proactive troubleshooting, to potentially include changes to system configuration, changes to the code base, etc. Maintain system health by tracking metrics, logs, dashboards, alerts, and application status to prevent downtime and ensure optimal application performance. Support watchfloor operations by identifying service degradation, failed dataflows, system errors, and application issues, and escalating as needed. Perform basic Linux system administration tasks, including checking service status, starting, stopping, and restarting services, reviewing logs, validating disk, memory, and CPU usage, and supporting server reboots. Support cloud-based operations by using the AWS Console or AWS CLI to check instance health, review system status, restart or reboot servers, and assist with basic operational troubleshooting. Work in a rotating shift schedule, 6AM-6PM / 6PM-6AM, to provide 24/7 application support on our watch floor Individual Capabilities/Experience Required: All experience and education will be in a technical field directly related to the labor category being proposed and all diplomas, GED certificates, and degrees will be from accredited institutions. Ten (10) years minimum experience and a High School Diploma/GED. Eight (8) years minimum experience and an Associate's Degree. Six (6) years minimum experience and a Bachelor's Degree. Four (4) years minimum experience and a Master's Degree. Two (2) years minimum experience and a Doctorate's Degree. Prospective candidates must have proficiency in ONE or more of the following skillsets / technologies: Monitoring / Watchfloor Operations: Monitoring tools, such as Grafana, Kibana, Splunk, or CloudWatch. •Systems Administration: Working in a Linux environment, ability to check system health, start, stop, and restart services, review logs, and reboot servers safely. •Cloud / AWS Operations: Experience supporting EC2 instances, service health checks, and basic operational troubleshooting. •Dataflow / Application Support: Data pipeline / dataflow tools such as Apache NiFi, Cribl, Kafka, Logstash, or similar; experience monitoring application health, failed jobs, queues, data movement, and ingestion issues. •DevOps: Terraform, Ansible, GitLab Pipelines, Docker. Themis Insight has all the PERKS! You are our most valuable resource — your ambition, your knowledge, your creativity. We offer an industry-leading set of benefits to supplement your normal salary compensation. Themis Insight has you covered with flexible ways to balance work and home life, full health benefit premium coverage, and generous contributions toward your retirement. Competitive health, dental, and vision plans with 100% paid premiums. 401k: We contribute 6% even if you don't! Time Off: 11 standard holidays, and 25 days of PTO Career Development: Get career counseling and individualized career development plans, including education and training. Employee referral bonuses for successful hires Themis Insight is an Equal Opportunity/Affirmative Action employer. Themis Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.