Application Engineer 3 (24x7)

Job description

***At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.*** Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer-Aided Software Engineering (CASE) tools. Estimates software development costs and schedule. Reviews existing programs and assists in making refinements, reducing operating time and improving current techniques. Formulates and defines specifications for software applications or modifies and maintains existing applications using engineering releases and utilities from the manufacturer. Responsible for program design, coding, testing, debugging and documentation. Instructs, directs, and checks the work of other task personnel. Responsible for quality assurance review and the evaluation of existing and new software products. As part of the Secure the Enterprise initiative, develop capabilities to shift from the current manual system security evaluation and authorization process to a new model that emphasizes automation, streamlined processes and approvals, continuous monitoring and assessment, and network data gathering across the entire life cycle of a project. This is a blended position across all teams in ANDS. As such, the successful candidate will have skills crossing from Software Development, Systems Engineering, Systems Administration, and Operations Support. ***Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).*** ### Capabilities - Ensure data reliability and accuracy by monitoring and maintaining application systems. - Contribute to operational success through continuous performance monitoring and proactive troubleshooting, to potentially include changes to system configuration, changes to the code base, etc. - Maintain system health by tracking metrics, logs, dashboards, alerts, and application status to prevent downtime and ensure optimal application performance. - Support watchfloor operations by identifying service degradation, failed dataflows, system errors, and application issues, and escalating as needed. - Perform basic Linux system administration tasks, including checking service status, starting, stopping, and restarting services, reviewing logs, validating disk, memory, and CPU usage, and supporting server reboots. - Support cloud-based operations by using the AWS Console or AWS CLI to check instance health, review system status, restart or reboot servers, and assist with basic operational troubleshooting. - Work in a rotating shift schedule, 6AM-6PM / 6PM-6AM, to provide 24/7 application support on our watch floor. ### Required Qualifications - TS/SCI with agency appropriate polygraph - All experience and education will be in a technical field directly related to the labor category being proposed and all diplomas, GED certificates, and degrees will be from accredited institutions. - Ten (10) years minimum experience and a High School Diploma/GED. - Eight (8) years minimum experience and an Associate's Degree. - Six (6) years minimum experience and a Bachelor's Degree. - Four (4) years minimum experience and a Master's Degree. - Two (2) years minimum experience and a Doctorate's Degree. ### Required Technical Skills - Prospective candidates must have proficiency in one or more of the following skillsets / technologies: - Monitoring / Watchfloor Operations: Grafana, Kibana, Splunk, CloudWatch, or similar monitoring tools; dashboard monitoring, alert triage, log review, incident escalation, and shift turnover support. - Linux / Systems Administration: Comfortable working in a Linux environment; ability to check system health, start, stop, and restart services, review logs, and reboot servers safely. - Cloud / AWS Operations: C2E, HCI, AWS, Lambda, AWS Console, or AWS CLI experience supporting EC2 instances, service health checks, and basic operational troubleshooting. - Dataflow / Application Support: Apache NiFi, Cribl, Kafka, Logstash, or similar data pipeline / dataflow tools; experience monitoring application health, failed jobs, queues, data movement, and ingestion issues. - DevOps: Terraform, Ansible, GitLab Pipelines, Docker ### The Benefits Package - ***Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.*** ***Additional benefits include:*** - ***Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.*** ***Full-time employees have the option to participate in a variety of voluntary benefit plans including:*** - ***A Choice of Medical Plan Options, some with Health Savings Account (HSA)*** - ***Vision and Dental*** - ***Life and AD&D Benefits*** - ***Short and Long-Term Disability*** - ***Hospital Indemnity, Accident, and Critical Illness Insurances*** - ***Optional Identity Theft and Legal Protection Services*** ### Company Environment & Perks - ***Employee Referral Bonus Eligibility up to $10,000*** - ***Mobility Among Wyetech-supported Contracts*** - ***Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS*** - ***Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.*** - ***Employees receive two complementary branded clothing orders annually.***