Application Engineer

Job description

If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn ! Your #FutureInSight with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible. Your role The Application Engineer is responsible for planning, conducting, and coordinating complex tests, providing technical 2nd level support, supporting the sales department, and serving as a central interface between our customers and internal departments. International travel is required. Main responsibilities: Independent planning, execution, documentation and analysis of individual tests to validate new products. Investigation of complex issues, including the necessary troubleshooting. Derivation of optimization measures and recommendations, e.g., release/block decisions, design changes, or process improvements. Drive company-wide product standardization in close alignment with the global AE organization. Prepare and conduct customer demonstrations and machine acceptances. Support the service colleagues and customers with difficult and urgent machine problems. Create and update documentation for Satisloh technicians and customers. Ensure regular communication with key accounts and represent customer interests within our company. Be the voice of the customer! Advise Rx productions to work more efficient, e.g. reduce reject rate or increase throughput. Contribute your field experience to development projects. Support the R&D department during the complete development phase. Main requirements: Technical Diploma or Engineering degree with relevant experience Strong analytical and communication skills in Italian and English. Willingness to travel frequently. Motivation to learn and grow in a technical environment. Problem-solving mindset and customer-oriented attitude. Highly valued: knowledge of ophthalmic lens production processes (hard coating, anti-reflection, sun coating). Preferred: previous experience in ophthalmic or solar lens manufacturing environments Recruiting process: Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application. Our Diversity, Equity and Inclusion commitment​ We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.