Application Engineer - HVAC/R

Job description

The Impact You'll Make The Application Engineer plays a key role in supporting Danfoss Climate Solutions across North America, focusing on air conditioning and refrigeration OEM sales. This position provides technical expertise on components and systems, ensuring optimal selection, qualification, and application of all Climate Solutions products. Working closely with Regional and Global Key Account Managers, the Application Engineer helps drive sales and business development, serving as the critical technical link between customers and Danfoss factories to enable continuous improvement and innovation. This is a fully remote role for an employee located in Western Canada or Western United States. What You’ll Be Doing Key Responsibilities 1. Business Development Support Partner with Global & Regional Key Account Managers to execute sales strategies. Deliver product and training presentations, including new product launches. Assist with technical, quality, and sales activities to meet business objectives. Support product sampling and develop value-based selling propositions. Conduct frequent customer visits to strengthen relationships and visibility. Identify technical success factors in customer projects and drive related activities. 2. Product Selection & Qualification Understand customer applications and guide product selection. Coordinate technical decisions with factories, Sales Engineers, and internal experts. Ensure customers have access to selection tools and technical literature. Support qualification testing with customers. Align activities with Account Managers to ensure consistency. 3. Installation & Handling Support Conduct regular customer visits, especially during product start-up phases. Provide troubleshooting and installation guidance. Work with Regional Quality Coordinators to manage product returns and evaluations. Track and follow up on customer claims. 4. Field Support Assist with system start-ups. Provide on-site troubleshooting and problem resolution. 5. Technical Coordination Participate in regional/global application and quality forums. Attend factory visits and technical meetings. Collaborate with R&D, manufacturing, marketing, and quality teams. Expedite responses to customer claims and inspection reports. What We're Looking For Required Bachelor’s degree in Mechanical or Electrical Engineering. 5+ years of experience in HVAC/Refrigeration, Hydronics, Chillers Willingness to travel regionally and internationally (~40%). Preferred Experience with account management and business process tools. Global work experience. Skills & Competencies Strong coordination and communication skills. Self-motivated, independent, and proactive. Ability to lead and drive process improvements. Relationship-building skills in a global environment. Sound judgment under pressure and in critical situations. Competitive mindset to grow market share. Commitment to confidentiality for Danfoss and customer projects. Proficiency in MS Office; SAP/BW/CRM experience is a plus. Salary Range Disclaimer: The base salary range represents the low and high end of the range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. The range for this position is in the United States is $100,000 to $130,000 USD. The range for this postion in Canada is 110,000-140,000 CAD. What You'll Get from Us We promote from within and support your learning with mentoring, training, and access to global opportunities. You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great. Ready to Make a Difference? If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.