Application Maintenance Engineer

Job description

**APPLICATION MAINTAINENCE ENGINEER** **Important Information** **Location: Singapore** Responsibilities: - Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation. - Prioritize defects and plan for production release based on defect criticality or align with the quarterly release - Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments. - Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments. - Follow up on defect closure and meet defect closure KPI - Share production defect support learning with QA team and development team to improve application quality and minimize future defects - Verify and deploy programs and systems - Troubleshoot, debug and upgrade existing software Requirements: **Education:** - Degree in Computer Science or related discipline - At least 8 years of relevant experience. **Essential:** - Programming / OS / Technology Skills: At least few years of experience in maintaining / managing applications in at least some of the technologies such as **Java,** ReactJS, Python, **Oracle**, Solaris, RedHat **Linux**, **JBOSS, Openshift Container Platform,** Apache, Cloud based development, IBM MQ, Kafka MQ, Connect Direct, **Control-M**, Tivoli, Geneos, Splunk, etc. - Knowledge of FIS OPF (Open Payment Framework) product is a must at least in the capacity of troubleshooting, deployment, etc. - **Strong working experience with Java, Spring Boot and API (Microservices)** - **Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks, such as Hibernate** - 7 or more years’ in troubleshooting and fixing issues across different technologies/platform - Strong troubleshooting and problem-solving skills - Experience with payment domain and SWIFT message will be a big plus - Strong written, oral communication skills and ability to manage user/vendor/customer/stakeholders - Ability to easily adapt to any technology/environment and lean new languages / technologies / tools - Experience tuning Kafka components for varying traffic and performance requirements - Experience with Incidents & Problem management & associated tools (Remedy/JIRA) - Experience with CI/CD tools such as BitBucket / Jenkins / Sonarqube / Aldon - Attention to details. Technical Skills: - Java, ReactJS, Python, - Oracle, SQL - Solaris, RedHat Linux, JBOSS - Openshift Container Platform, Apache, - IBM MQ, Kafka MQ, Connect Direct, Control-M - Cloud based development **About Encora** Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality