Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Data Engineering Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance, troubleshooting complex scenarios, and collaborating with different teams to maintain service reliability and efficiency throughout the day. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime. - Document findings and solutions clearly to support knowledge sharing and future troubleshooting efforts. - Assist in the continuous improvement of support processes and tools to enhance service delivery. - Provide guidance and support to junior team members to foster their professional growth. Experience in data engineering (SQL, Python, Databricks) Strong understanding of data modelling and data structures Basic to intermediate knowledge of semantic technologies (RDF, OWL, knowledge graphs) Experience with data pipelines and analytics/reporting (e.g. Power BI) Understanding of data integration and interoperability concepts Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Engineering. - Experience with data pipeline development and maintenance to support business-critical applications. - Strong problem-solving skills with the ability to analyze complex system interactions and dependencies. - Familiarity with cloud platforms and their integration with data engineering workflows. - Ability to work with large datasets and optimize data processing for performance and reliability. - Knowledge of scripting and automation to streamline support and monitoring tasks. Additional Information: - The candidate should have minimum 3 years of experience in Data Engineering. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.