Application Support Kiwiplan - Sales

Job description

Responsibilities: Planning, Implementation, testing, optimization and ensuring the operation of the following software systems (with Kiwiplan) Kiwiplan Enterprise Sales Processing (ESP-Sales) Quote Management incl. Product Design (excl. Costing&Pricing) Order Management Invoice Processing (incl. Data Transmission to SAP) Definition and Implementation of Interfaces Account master data, Invoices, Credit master data Implementation of Templates for document printing User Access Rights (in defined area) Supporting approvement user access rights Supporting Kiwiplan-Plants Support and train local experts Analysing, processing and coordinating of process support issues Information transfer of changes/adjustments to site key-users Implementation of new modules Parameterization in Kiwiplan incl. Tests & Documentation Creating and maintenance of Kiwiplan tickets incl. Tests & Documentation Kiwiplan Roll-Outs Analysing existing processes Consulting of process changes Implementing new Software/Modules Supporting implementation of interfaces Train local organization Projectmanagement in responsible area Application and Process Support Creating and maintenance of process documentation and detailed process description Dealing with IT-Now (GSN) Tickets in Service Desk System Qualifications & Requirements: Technical knowhow Business- and Processmanagement education Advanced knowledge in logistics processes Profound IT knowledge Structured and solution oriented practices English knowledge in spoken and written Able to work in a team Impartation of knowledge Willingness to travel up to 30%