AR Accountant

Job description

Who we are Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end. The team you will be part of Our Finance Team is at the core of every major decision we make. We don’t just keep the books — we shape the direction of the business. By delivering on financial insights, strategic analysis, and data-driven recommendations, the team plays a critical role in guiding growth and ensuring long-term success. From planning and forecasting to optimizing performance and supporting key commercial initiatives, Our Finance team is a key partner across every function. With a strong focus on integrity, accuracy, and collaboration, its goal is to ensure the company remains financially strong, agile, and ready for the future. The AR Accountant will be part of Intrepid's established dedicated Accounts Receivable team within the Center of Excellence (COE), providing specialized AR services across Vietnam, Thailand, Indonesia, Singapore, Malaysia, and Philippines operations. This role is critical to achieving best-in-class receivables management with full compliance to collection policies across our multi-country, multi-brand portfolio. The role, as a part of SSC (Centre of Excellence) Invoice Processing & Booking (40%) Execute automated AR booking processes from master data trackers across all business models (Retail Platform, Claimback, Store Management, Marketing) Maintain and update master records for AR booking automation, ensuring accurate account mapping for NetSuite upload Process AR accruals and revenue recognition entries in accordance with IFRS standards and company policies Coordinate with Data Automation team on system-generated invoices and automated booking workflows Ensure timely and accurate invoice issuance across all revenue streams and legal entities Collection Management (30%) Monitor AR aging across retail, claimback, store management, and marketing portfolios Execute collection activities following tiered approach based on customer risk/value segmentation Maintain collection activity tracker with follow-up actions, payment promises, escalations, and resolution status Coordinate with country finance teams and sales departments on overdue accounts and payment plans Apply consistent collection policies across all business units and brands Dispute Resolution & Reconciliation (20%) Investigate and resolve invoice disputes, credit note requests, and payment discrepancies Coordinate with business teams on deduction validation and claim substantiation Perform customer account reconciliations and statement preparation Maintain dispute log tracking aging of unresolved items and escalation status Support external audit requirements with complete AR documentation Compliance & Reporting (10%) Ensure compliance with country-specific collection procedures and regulatory requirements (Vietnam tax law, cross-border withholding, intercompany policies) Prepare DSO analysis, aging reports, and collection effectiveness metrics Flag accounts breaching policy thresholds for management escalation Document AR processes and maintain SOP updates Support month-end close activities and variance analysis What we are looking for - the ideal profile Education & Experience Bachelor's degree in Accounting, Finance, or related field 2 years of AR/credit control experience, preferably in shared services or multi-country operations. Experience with NetSuite or similar ERP systems Technical Skills Advanced Excel/Google Sheets proficiency (pivot tables, VLOOKUP, formulas, data validation) Experience with automated booking systems and master data management Understanding of different revenue models (retail margin, consignment commission, store management fees, claimback processing) Competencies Strong attention to detail and data accuracy Excellent analytical and problem-solving skills Effective communication skills in both English and Vietnamese (written and verbal) Ability to manage multiple priorities across different business units and countries Customer service orientation with professional approach to collections Comfortable working with cross-functional teams and external partners (audit firms, business units, country teams) Personal Attributes Self-motivated with ability to work independently Process-oriented mindset with focus on compliance Adaptable to changing business needs and system improvements Strong sense of ownership and accountability Working Environment Location: Ho Chi Minh City, Vietnam Reports to: AR Team Lead / Deputy COE Manager Collaboration: Works closely with Data Automation team, Value Protection Team, business unit teams (Retail, Claimback, Marketing), country finance teams, and external audit partners Multi-country coordination across Vietnam, Thailand, Indonesia, Singapore, Malaysia, Philippines time zones In return, you will be getting Join an all-star Finance team which continues to raise the bar, with systems and processes (and company stability) at the level of sophistication of a small multinational, but with a 'start-up' spirit of innovation and continuous improvement in an ever-evolving world In terms of learning opportunities, our organization is second to none. You will get to work on a variety of business models across many different clients as if we are 5 companies in one, and everyone is involved in projects to drive further improvement. Regional teams and country Finance teams collaborate closely to ensure all finance aspects of our business are optimized, giving you a wide exposure and enhanced learning curve in a close-knit and supportive team We also offer Best of Both Worlds We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny. Culture that Brings Out the Best At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time. Grow Without Limits Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless. Rewarding You Right We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day. Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties