Archer IRM Admin

Job description

About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP. Job Description The Information Security Analyst is responsible for supporting the administration, configuration, enhancement, and operational stability of the Archer IRM platform used across enterprise Governance, Risk, and Compliance (GRC) programs. This role works closely with business stakeholders, Product Owners, and senior technical team members to deliver Archer solutions that support Information Security, Third-Party Risk Management, Privacy, Compliance, Business Continuity, and Audit functions. The ideal candidate will have experience with Archer administration, Agile delivery practices, and enterprise application support while demonstrating a strong commitment to customer service and continuous improvement. Key Responsibilities: Platform Administration & Development Support the day-to-day administration, configuration, and maintenance of the Archer IRM platform. Configure and maintain Archer applications, workflows, questionnaires, dashboards, reports, notifications, and layouts. Assist in managing application security through appropriate role, group, and record permission configurations. Support platform upgrades, patching activities, and application releases. Business Partnership & Solution Delivery Work with business stakeholders and Product Owners to understand business requirements and assist in delivering effective Archer-based solutions. Support process improvement initiatives by identifying opportunities for automation and operational efficiencies. Contribute to solution discussions and recommend enhancements aligned with business needs. Integrations & Automation Support Archer integrations, data feeds, imports, exports, and related application interfaces. Assist in monitoring data quality, integration performance, and system reliability. Troubleshoot integration and data-related issues in collaboration with technical teams. Agile & SDLC Execution Participate in Agile ceremonies including sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives. Contribute across multiple SDLC phases, including development, testing, deployment, validation, and production support. Follow established development standards, governance controls, and change management processes. NGRX UI & Application Support Partner with business users to investigate and resolve issues impacting Archer's NGRX-based user interface and associated workflows. Troubleshoot application, configuration, workflow, and access-related issues. Participate in root cause analysis and corrective action implementation for recurring issues. Documentation & User Enablement Create and maintain technical documentation, support procedures, and user guides. Support user acceptance testing, release validation, and application training activities. Provide application support and guidance to business users to improve adoption and user experience Required Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 2-4 years of experience in Archer IRM, Information Security, Governance Risk & Compliance (GRC), or enterprise application support. Working knowledge of JavaScript, SQL, relational databases, and data management concepts. Experience supporting configurable enterprise applications and workflow-driven solutions. Understanding of Agile delivery methodologies and Software Development Life Cycle (SDLC) practices. Strong analytical, troubleshooting, and communication skills. Ability to effectively collaborate with technical teams and business stakeholders. Preferred Qualifications: Archer Certified Associate (ACA) certification preferred. Experience supporting Risk Management, Compliance Management, Audit Management, Privacy, or Third-Party Risk functions. Exposure to RSA Archer configurations, workflows, reporting, and questionnaire development. Familiarity with Angular and NGRX-based user interface frameworks. Experience supporting APIs, integrations, and automated data feeds. Strong customer-focused mindset and ability to work in a fast-paced Agile environment. Experience working with geographically distributed teams and stakeholders. In-Office Collaboration We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.