Area General Manager

Job description

Welcome to Allegiance Trucks, where our dedication to service fuels every mile. Since our founding in March 2019, we've been on an unstoppable path of growth, acquiring 17 dealership groups and expanding to over 40 locations across ten states. Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers, uplift one another, and foster a workplace where everyone thrives. As a leading truck dealership group, we're proud to represent top-tier brands like International, Hino, Isuzu, and Ford, providing exceptional support to the Northeast's essential trucking community. At Allegiance Trucks, we're not just moving forward - we're driving the future of trucking. Why Allegiance Trucks? When joining our team, you will be working alongside the best in the business, helping us make Allegiance Trucks great! We are a veteran friendly organization that provides opportunities for additional training, career growth and advancement, as well as a comprehensive benefits package that includes: ◦ Competitive starting pay ◦ Excellent health benefits including; Medical, Dental and Vision plans, a complimentary life insurance policy, and several other voluntary coverage options to choose from ◦ Generous Paid Time Off policy, including vacation, sick time and floating holidays ◦ 401(k) with Company match ◦ Support and encouragement for your continued advancement with additional training Allegiance Trucks is committed to equal opportunity for all employees and applicants. Area of Focus: • Own the relationships with customers for truck sales, service, and parts. • Lead the recruitment and retention of top talent to drive revenue growth in parts, service, and vehicle sales. • Maintain interaction with sales leadership and provide operational support to retain and grow the Region’s revenue base. • Executes upon and corrects any quality assurance issues regarding service delivery, customer service and day to day operations of dealerships in designated region according to the company’s policies and procedures. • Improve the operational and administrative functions and drive consistency in the assigned Region. • Leverages extensive experience, expertise, and judgement to plan and accomplish goals. • Interacts with functional heads and Central Support Office. Key Responsibilities: • Develop and execute strategic plans to achieve sales targets and business objectives. • Lead, mentor, and manage a team of dealership managers and staff to ensure efficient operations and high levels of employee engagement. • Monitor financial performance, including budgeting, forecasting, KPI’s, and financial reporting, to ensure profitability. • Optimize service department workflow, manage repair standards, pricing, and ensure compliance with safety and OEM standards. • Oversee customer service standards to ensure a high level of customer satisfaction and retention. • Implement effective marketing and sales strategies to enhance dealership visibility and attract new customers. • Ensure compliance with all company policies, procedures, and regulatory requirements. • Build and maintain strong relationships with manufacturers, suppliers, and other key stakeholders. • Analyze market trends and competitor activities to identify opportunities for growth and improvement. • Foster a culture of continuous improvement and innovation within the dealership. Qualifications: • High School diploma or GED equivalent is required, four-year degree is preferred. • Five years management experience; multi-site commercial vehicle dealerships or similar business structure. • Demonstrated success leading commercial truck dealerships, heavy equipment dealerships, transportation businesses, or comparable multi-location operations. • Financial acumen to include budgeting and forecasting. • Proven ability to lead cross-functional teams across sales, service, parts, finance, and support functions. • Strong financial and business acumen with the ability to analyze complex operational and financial data. • Exceptional leadership, coaching, and organizational development skills. • Must possess a current and valid driver’s license and maintain an acceptable motor vehicle record (MVR) • Ability to travel up to 50% to other locations in the dealership network. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Allegiance’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.