Area Manager - (Mon-Thurs Night Shift)

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: We are looking for an Area Manager to lead our team of supervisors on our night shift schedule, Monday-Thursday 7pm - 5:30am. ### Responsibilities - Lead team of 1-2 supervisors and warehouse staff of up to 100 on assigned shift to hit productivity, quality, safety, and ship on time targets - Partner with Ops Manager and support teams to meet business goals - Engage with team during shift to promote positive culture and maintain high levels of quality, safety, and performance - Assist in operations by working with General Manager and Assistant General Manager, and Operations Manager eventually - Ability to shift plan and labor share in accordance with daily goals and order numbers - Facilitate open communication between other shifts to ensure teamwork to achieve common goal - Provide direction to supervisors and leads in department and across shifts to ensure changes/updates in policy and procedure are communicated - Tracking attendance and approving timecards for associates - Coaching, training, and re-training associates on labeling/packaging procedure - Resolving employee relations matters and conflicts, working with HR to develop sustainable solutions - Monitor productivity and make recommendations to reach and exceed metrics - Administer progressive discipline due to employee behavioral/productivity issues - Help contributors understand and connect to our vision, mission, strategy, and business priorities - Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines - Manage leads to ensure they are working closely with team members by training, coaching, and problem-solving issues with orders (if applicable) - Uphold company policies and professional workplace behavior by leading by example - Problem solving in real time using counting and basic math - Familiar with Warehouse Management Software to track and solve problems with orders - Work cooperatively with other managers, supervisors, coordinators, and leads - Ability to have a flexible schedule and come in outside of normal working hours to provide coverage for management staff when needed. ### Qualifications - 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment - Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment - Able to maintain confidentiality - Familiar with Warehouse Management Software to track and solve problems with orders - Must be able to display effective communication to associate, management and executive staff members - Prior experience creating and executing a shift plan - Understanding of basic math and excel formulas - Understands how important process control is to the business - Flexible- Embraces Change - Problem Solver - Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail - Previous experience/knowledge of Workday preferred - Ability to maintain confidentiality - Ability to follow procedure, practice sound judgment and practice a fair and consistent management style - Comfortable working and communicating with a diverse employee demographic - Excellent multi-tasking skills with the ability to prioritize ### Physical Demands - Ability to walk or stand for 8-10 hours - Ability to lift up to 50 lbs by hand - Pallet jack experience (electric or non-electric) - Pull, push, bend, kneel, crouch - OT required during peak season (25-30% of the time) ### Benefits - Medical PPO and HSA with employer match plan options - Dental, Vision, STD, Supplemental Insurance plans - Company Paid LTD and Life Insurance - 401K match - Match 100% up to 3% and 50% from 3.1% - 5% - 4 weeks of PTO, accrued semi monthly - 8 company paid holidays - Paid bereavement - Stocked marketplace with late-night meal options - Product Giveaways