Area Manager (Thursday-Saturday)

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: This is a full time role and will work on-site at our warehouse in Bethlehem, PA. The schedule is Thursday-Saturday 6am-6:30pm. ### Responsibilities - Be flexible to running the site during certain days and potentially months during launch year (2026) as we expand / grow into the building. - Comfortable working in and leading a team in a live construction environment - Oversee shift management and their teams of 250 workers total; oversee management staff of 4-5 - Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager on other shift - Pre-shift meeting with management team to plan for shift - Responsible for ensuring that shift meets production goals and direct/indirect labor targets - Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal - Provide guidance and support to supervisors with respect to personnel, quality, and safety - Resolve employee relations matters and conflicts working with HR to develop sustainable solutions - Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated - Facilitate open communication between 1st and 3rd shift and between departments on shift to ensure teamwork to achieve common goal - Promote a positive work environment through excellent verbal communication, listening, and promoting company standards - Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality - Help contributors understand and connect to our vision, mission, strategy and business priorities - Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines - Overtime during peak periods ### Qualifications - 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment - Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment - Able to maintain confidentiality - Familiar with Warehouse Management Software to track and solve problems with orders - Must be able to display effective communication to associate, management and executive staff members - Prior experience creating and executing a shift plan - Understanding of basic math and excel formulas - Understands how important process control is to the business - Flexible- Embraces Change - Problem Solver - Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail - Previous experience/knowledge of Workday preferred - Ability to maintain confidentiality - Ability to follow procedure, practice sound judgment and practice a fair and consistent management style - Comfortable working and communicating with a diverse employee demographic - Excellent multi-tasking skills with the ability to prioritize ### Physical Demands - Ability to walk or stand for 8-10 hours - Ability to lift up to 50 lbs by hand - Pallet jack experience (electric or non-electric) - Pull, push, bend, kneel, crouch - OT required during peak season (25-30% of the time) ### Benefits - Medical PPO and HSA with employer match plan options - Dental, Vision, STD, Supplemental Insurance plans - Company Paid LTD and Life Insurance - 401K match - Match 100% up to 3% and 50% from 3.1% - 5% - 4 weeks of PTO, accrued semi monthly - 8 company paid holidays - Paid bereavement - Stocked marketplace with late-night meal options - Product Giveaways