Ashland Food Runner/Busperson

Job description

Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location – this property is a modern-age Southern charmer. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer : Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more What We’re Looking For : We are seeking an energetic and service‑focused Food Runner/Busperson to support an exceptional poolside dining experience. In this role, you will deliver food and beverages promptly and accurately while serving as a vital link between the kitchen, bar, and service teams. This position is ideal for a team‑oriented individual who thrives in a fast‑paced environment and is committed to supporting Loews Hotels’ high standards of hospitality and service excellence. Who You Are : Guest‑Focused and Approachable – You bring a friendly demeanor and ensure guests feel welcomed and well cared for. Collaborative Team Player – You work seamlessly with servers, bartenders, and kitchen staff to maintain an efficient flow of service. Calm Under Pressure – You are able to respond to guest concerns promptly and professionally in a busy environment. Physically Capable and Adaptable – You are comfortable carrying heavy trays and moving quickly in outdoor, high‑energy settings. What You’ll Do : Food & Beverage Delivery Transport food and beverages from the kitchen to guests efficiently and accurately. Verify food presentation and ensure all items meet quality standards prior to delivery. Ensure guests receive correct orders, coordinating closely with servers and bartenders. Service Support & Coordination Collaborate with kitchen and service teams to ensure timely and seamless food delivery. Reset tables and seating areas promptly to prepare for incoming guests. Assist with restocking and organizing service items, including plates, utensils, and condiments. Cleanliness & Operational Support Clean and maintain food‑delivery trays and serving equipment throughout the shift. Support opening and closing responsibilities, including cleaning, trash removal, and resetting service areas. Other Responsibilities Demonstrate regular and reliable attendance. Attend/complete all mandatory training sessions and meetings. Other duties as assigned. Your Experience Includes : Ability to bend, lift, and carry items weighing up to 50 pounds Previous experience in a restaurant or food service environment preferred Strong attention to detail and ability to work efficiently in a fast‑paced environment Ability to perform duties outdoors and adapt to varying weather conditions Flexibility to work weekends, holidays, and variable schedules as required