Asia Quality Engineer

EssilorLuxottica, a fully integrated player, is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. With a worldwide presence across all stages of the value chain, EssilorLuxottica has over 180,000 employees committed to providing vision care and eyewear products that meet the individual needs and aspirations of each consumer. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products that have been rigorously tested to meet internationally recognized standards, from the simplest pair of glasses to the most sophisticated custom-made lenses and branded eyewear. By investing heavily in R&D for cutting edge lens and frame technology, as well as reimagining the design, form and function of eyewear, EssilorLuxottica constantly sets new industry standards for vision care and eyewear and the consumer experience around it. Beyond the products we make, our company and our people are deeply committed to elevating the importance of vision as both a basic human right and a key lever for global development. For more information, please visit Position: Asia Quality Engineer Location: Latkrabang, Bangkok Nice to know The mission of this role is to create quality systems and processes that aid Asia Mass Production plants, within – Thailand, Philippines, Laos and PC and 1.53 categories, to meet product specifications, comply with external regulations, and internal standards. To be the voice to protect customer and group interest. Your day in the Asia Quality team 1) Quality and Customers Lead Customer Connection Program with plants: Customer BSC, customer visits, Customer Education, action plan on improvements as outcomes of customer satisfaction surveys. Ensure compliance with Mass prod Quality Referential Work with Plant Quality Managers on Customer Issues Resolution: Structured 8D approach, animate effective exchange among the plants on lessons learned. Monitor process capability of the plants and facilitate support and action plan building on improvement based around BSC performance Set in place process quality audits, work with plants to report issues, alert on non-conformance and support improvement action plans to get back to standard on Key KPI’s Monitor and report the product and process performance, actively follow the action plans on improvement. Support alignment between Mass prod plants and Rx labs. Develop a continuous improvement mindset, propose and work with engineering/sites improvement ideas. 2) Interactions Work closely together with quality managers on key topics in the plant and support product and process quality guarantee. Work with customers and support plants during quality issues needing regional coordination. Animate activities among QA Managers, Quality Experts, NPI Coordinators, WW Manufacturing Quality, SC, GE, Market Quality, and QMS teams and participate in manufacturing projects. Must have Bachelor or Master's Degree in engineering or related field. Minimum 2 years’ experience in a manufacturing environment Hands-on and pro-active approach Ability to work in a fast-paced environment. Proficient with MS Office programs (especially MS Excel, MS Powerpoint etc.) Excellent written and spoken English 10-20% of time travelling Technical Competencies: Technical Knowledge of Product and Process Strong on analytical skills, problem solving. Technical knowledge on Quality systems, process control, Statistical analysis, Group QMS, ISO 13485 Specification (product & process) validation to product requirements (safety, regulation, claim, consumer benefit and satisfaction) Knowledge of Quality tools & methodologies (concept analysis, risk assessment...) Good to have: Experience in mass production but no hands-on training given as needed QMS ISO 13485 and/or ISO 9001 an advantage