Asset and Work Management R&D Quality Manager

Job description

Location: Krakow, Lesser Poland, Poland Job ID: R0125427 Date Posted: 2026-06-09 Company Name: HITACHI ENERGY SERVICES SP. Z O.O. Profession (Job Category): Quality Management Job Schedule: Full time Remote: No Job Description: The opportunity At Hitachi Energy, you’ll help advance a sustainable energy future by ensuring the software that keeps grids safe, reliable, and efficient meets the highest quality standards. In this role, you’ll lead quality assurance across the software development life cycle for products used by utilities and energy leaders to plan investments, operate networks, and optimize high‑value assets. You’ll be at the center of transforming how mission‑critical grid software is conceived, built, tested, and delivered—partnering with engineering, product, and service teams to bring dependable, secure solutions to customers globally. You’ll define the QA vision and turn it into action: quality improvement plans, test strategies, and measurable KPIs that drive day‑to‑day decisions and long‑term outcomes. Your work will span modern development methods (agile, waterfall, hybrid) and deployment models (cloud and on‑premises), balancing speed with rigor. You’ll champion data integrity behind quality metrics, lead audits for compliance and effectiveness, and move swiftly from root cause analysis to corrective and preventive action when issues arise. Most of all, you’ll help shape resilient, trustworthy grid automation software that operators rely on every day. If you’re energized by building quality into complex systems, influencing standards, and delivering outcomes that matter to communities and industries worldwide, we’d love to meet you. How you’ll make an impact Set the QA strategy and annual quality improvement plans across the SDLC. Define and track quality KPIs; report concise progress updates to leadership. Lead audits and reviews for compliance and effectiveness; drive follow‑up actions. Resolve escalated customer issues and lead root cause analyses to closure. Approve test strategies and plans; ensure comprehensive, risk‑based coverage. Validate data behind KPIs; correct inconsistencies and strengthen governance. Evaluate and improve SDLC tools and configurations; introduce fit‑for‑purpose solutions. Explore AI and industry trends to enhance quality assessment and efficiency. Foster a learning culture through structured lessons‑learned and continuous improvement. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your background Bachelor’s degree in Computer Science, Engineering, or a related discipline. 5+ years of software Quality Assurance experience 5+ years in process definition for developing and delivering software. Proven track record setting and monitoring quality KPIs for complex software. Strong analytical skills with hands‑on experience conducting RCAs and preventive actions. Deep experience with QA across all SDLC stages; proactive issue identification and resolution. Effective communicator and people leader for cross‑functional, globally distributed teams. Familiar with audits to standards such as ISO 9001 and ISO 12207; process rollout experience. Knowledge of waterfall, agile, and hybrid lifecycles; cloud and on‑prem deployment practices; contemporary QA tools and processes. Bonus: Quality certifications (e.g., Lean Six Sigma Green/Black Belt). More about us We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. We can provide more information during the recruitment process. We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully. *Applicable only for Poland location align with local law regulations. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.