Asset Manager - Retail Development

Job description

​ This is a pivotal role with end-to-end responsibility for asset management, spanning pre-opening preparation, leasing coordination, marketing, operational readiness and stabilised asset performance. The successful candidate will work closely with internal teams, joint-venture partners and external stakeholders to deliver a compelling retail destination and maximise the asset’s long-term value. Key Responsibilities • Lead the end-to-end asset-management strategy and execution for the retail development, covering leasing, marketing, operations and financial performance. • Facilitate new lettings, renewals, rent reviews and tenancy negotiations; oversee day-to-day tenant relationship management. • Drive pre-opening planning and execution, including tenant fit-out coordination, operational policies and procedures, tenant communications, handover preparation and overall operational readiness. • Oversee day-to-day retail operations after opening, ensuring a high standard of customer experience, tenant service, safety and asset presentation. • Prepare, manage and monitor annual budgets, operating expenses, business plans, financial forecasts and regular management reports. • Analyse asset performance, including rental income, occupancy, sales productivity, marketing effectiveness and operating costs; identify opportunities to enhance revenue, control costs and improve returns. • Work closely with Project Management, Finance, Leasing, Marketing and other internal teams to ensure a seamless transition from project delivery into operations. • Develop and execute placemaking initiatives, marketing campaigns and promotional activations that reinforce the project’s positioning, drive footfall and support tenant sales performance. • Conduct regular market research, competitor benchmarking and rental analysis to inform leasing, tenant-mix and asset-enhancement strategies. • Build and maintain constructive working relationships with joint-venture partners, tenants, consultants, service providers and relevant external stakeholders. • Support asset-enhancement initiatives and strategic projects as required. Skills, Qualifications and Experience Requirements • Degree holder in Real Estate, Surveying, Property Management, Business Administration or a related discipline. • At least 7 years’ relevant experience in retail leasing, asset management, portfolio management, retail operations or marketing, preferably gained with a reputable property developer, landlord, retail operator or consultancy. • Demonstrated experience in managing the commercial and operational performance of a retail or commercial property, including budgeting, forecasting and P&L management. • Experience in retail-project pre-opening, opening and/or post-opening stabilisation is highly preferred. • Strong commercial acumen with the ability to interpret financial and operational data and translate insights into practical business actions. • Proven negotiation, stakeholder-management and tenant-relations skills. • Highly organised, proactive and detail-oriented, with the ability to manage multiple workstreams and deliver under pressure. • A collaborative team player who can work effectively across functions while independently driving assigned initiatives. • Passion for retail, placemaking and creating engaging customer and community experiences. • Proficient in written and spoken English and Cantonese; Mandarin is an advantage. • Candidates with less experience but strong potential may be considered for an Assistant Manager or another appropriate title.