Assistant Building Director, Administration II

Job description

ABOUT US: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness. But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home. Located in DUMBO, Brooklyn, 90 Sands offers 491 units of permanent, supportive housing to low-income New Yorkers, people living with HIV/AIDS, and chronically homeless individuals, including individuals with mental illness. Built on the former site of the Watchtower Society, the 30-story building features a multipurpose room for community events and meetings, a digital library/computer lab, and a fitness room. The Center for Urban Community Services provides comprehensive onsite social services, and Breaking Ground coordinates property management services. Reporting to the Senior Property Manager, the Assistant Building Director, Administration II is responsible for ensuring effective property management and day-to-day operations at 90 Sands. The Assistant Building Director, Administration II works closely with Property Management, Leasing and Compliance, and Finance on special projects and liaises with different positions for the daily operations of the building. The Assistant Building Director supervises Rent Administrators and Office Managers and works closely with tenants, visitors, social service partners, auditors, regulatory agencies, and outside counsel. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Successful oversight and performance management of the administrative team, including Rent Administrators and Office Managers • Provide regular, structured supervision meetings for direct reports • Responsible for implementing supervisory strategies, and systems of accountability to ensure that staff have adequate support, guidance, and oversight at all times • Oversee day-to-day building operations for 400+ units in the functional areas of rent collection and administration; lease renewals; subsidy management; tenant services; and general office management • Responsible for the planning and execution of the building’s annual recertification process • Oversee all landlord-tenant legal and other activities at the building in keeping with applicable laws and regulations; Breaking Ground policies and procedures; values, goals, and best practices • Collaborate with Tenant Services Coordinators, Programs staff, and External Affairs to provide tenant services at the building including activities, workshops, events, and skills-building opportunities to enhance the tenant experience • Partner with the Building Director II, Assistant Directors, and social services staff to address specific resident issues and other challenges • Respond to tenant concerns about building operations • Work with Property Management leadership on agency-wide issues including the implementation of databases and report review • Ensure data is properly entered into Real Page, Breaking Portal and other database • Ensure site compliance with established departmental standard operating procedures and best practices • Maintain building contracts with outside vendors • Perform other related duties as assigned MINIMUM QUALIFICATIONS: • Bachelor’s degree or equivalent experience • Minimum 6 years of experience in property management in affordable/supportive housing and/or social services required • Minimum 1 year of supervisory experience required • LIHTC certification required • Strong knowledge of housing subsidies • Superior conflict resolution skills • Strong written and verbal communication skills • And commitment to problem solving • Proficiency with relevant software (MS Office, property management systems) EOE/M/F/Vet/Disabled