Assistant Community Manager

Job description

Logan Property Management, established in 2002 and proudly woman and Latina-led, is a dynamic force in the real estate industry, headquartered in San Diego. Initially focusing on affordable housing, we've diversified into luxury and conventional spaces, showcasing our adaptability and expertise. With decades of combined experience, our team operates in California, Colorado, Nevada (Las Vegas), and Arizona, managing over 3500 units across affordable and conventional verticals, navigating through market challenges with finesse. Committed to elevating housing standards, we unite as a cohesive force, driven by a shared vision of excellence. At Logan Property Management, we've cultivated a network of diverse professionals who are masters in their field, ensuring our competitiveness in the marketplace. Join us in our journey to redefine the standards of property management and make a meaningful impact in communities across the Western United States. As the Assistant Community Manager, you play a key role in the successful operation of Seaview Village Apartments, a 133-unit affordable housing community. In partnership with the Community Manager, you are responsible for supporting daily property operations, providing exceptional resident service, maintaining compliance with affordable housing program requirements, and contributing to a safe, welcoming, and well-managed community. This position requires professionalism, strong organizational skills, effective communication, and a commitment to delivering high-quality service while upholding Logan Property Management's standards, policies, and values. ### Responsibilities: **Resident Relations:** - Assist with the management of resident communications, including handling inquiries, resolving issues, and providing support as needed. - Facilitate the move-in and move-out processes, ensuring a smooth transition for residents. - Help coordinate and attend community events to foster a sense of community and enhance resident satisfaction. **Leasing and Occupancy:** - Support the leasing process by conducting property tours, assisting with lease applications, and ensuring all documentation is complete and compliant with local, state, and federal regulations. - Monitor occupancy levels and assist in implementing marketing and leasing strategies to maintain or increase occupancy rates. - Conduct lease renewals and manage resident retention efforts. **Property Maintenance:** - Coordinate with maintenance staff to ensure timely and effective completion of work orders, inspections, and property upkeep. - Conduct regular property inspections to ensure the community remains safe, clean, and well-maintained. **Financial Management:** - Assist with rent collection and ensure compliance with rent payment policies. - Help manage the property’s budget by monitoring expenses, approving invoices, and assisting with financial reporting. - Work with the Community Manager to develop and implement cost-effective strategies for property management. **Compliance and Reporting:** - Ensure compliance with all affordable housing regulations and guidelines, including HUD, LIHTC, and other applicable programs. - Maintain accurate resident and property records, including leases, applications, and compliance documentation. - Assist with the preparation of reports for regulatory agencies, management, and ownership. **Team Support:** - Provide support to the Community Manager and other team members in their roles, taking on additional responsibilities as needed. - Participate in team meetings and contribute to the development of strategies to improve community operations. - Acting Manager in CM absence - Other task as assigned ### Qualifications and Skills: - Minimum of 2 years of experience in property management, with a focus on affordable housing strongly preferred. - Experience with HUD, LIHTC, or other affordable housing programs is a plus. - Proficiency in a second language, particularly Spanish, is a plus. - Strong organizational and time management skills. - Excellent communication and customer service skills. - Proficiency in property management software and Microsoft Office Suite.