Assistant Director, Austin Facilities Management

Job description

About This Position Austin Facilities Management is the leading authority for use and maintenance of City buildings. Austin Facilities Management provides building planning, management, maintenance, custodial, and security services that support reliable, efficient, and sustainable City facilities. Services include but are not limited to: General Facility Maintenance and Repair Custodial Services Security Project Management Grounds & Landscaping Life Cycle Planning and Capital Renewal Property Management Recycling & Repurposing Asbestos, Lead, and Mold Management, Mail Services, and Pest Control. Job Description: Assistant Director, Austin Facilities Management Purpose: Under minimal direction, this position assists in directing the activities and operations of Austin Facilities Management. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists with managing the maintenance and operations of City of Austin facilities and property, by managing multiple sections, work groups, or services areas; coordinating activities with other sections, divisions, departments or outside agencies; and providing complex administrative support to the Building Services Officer. Develops, reviews and utilizes data collection and metrics to establish service and staffing levels and productivity data points for effectiveness and efficiencies of service delivery methods and procedures in daily operations. Participates in the development and implementation of goals, objectives, policies and priorities for assigned service areas, programs and operations; recommends and administers policies and procedures, monitors outcomes, and recommends procedural and operational changes. Develops audit practices for quality control analysis for facility infrastructure issues and needs. Oversees and administers the daily operations of assigned service areas, programs and areas of operation. Participates in the development and administration of Austin Facilities Management annual budget, participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures and implements adjustments. Oversees the activities for safety programs for assigned divisions and workgroups and oversees the planning for safety programs and activities and ensures compliance with safety and environmental requirements. Manages and provides customer service to internal and external customers and responds to and resolves difficult and sensitive citizen inquiries and complaints. Assists with development and monitoring of operations and maintenance, capital budgets and responds to deviations from cost/timeline projections. Provides financial managerial reports as required. Assists with development and implementation of Building Services business plans in alignment with City of Austin business and strategic plans, initiatives and objectives. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of municipal asset utilization and regulatory and legislative issues. Knowledge of building maintenance, practices, issues, and policies. Knowledge of real estate management processes, practices, issues, and policies. Knowledge of safety practices and procedures. Knowledge of supervisory and managerial techniques and methods. Knowledge of City practices, policies, and procedures. Knowledge of fiscal planning and budget preparation. Knowledge of the concepts of equity, including experience in applying equity frameworks to established laws, ordinances, and long-standing practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning an organizing. Ability to use an equity lens and framework to create inclusive, diverse, and safe workplaces and community programs. Ability to manage diversity, understand inclusion, and work with diverse communities or populations to build constructive and effective relationships. Ability to structure a complex organization to meet changing environments. Ability to establish and maintain good working relationships with other City employees and the public. Ability to quickly recognize, analyze, and respond to irregular events and emergencies. Ability to work with frequent interruptions and changes in priorities. Minimum Qualifications: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field to Business, Engineering, Architecture, Real Estate or related field, plus four (4) years of related experience in facility maintenance or management, including two (2) years of experience which were in a management capacity. Graduation with a Master's Degree from an accredited college or university in Business, Engineering, Architecture, Real Estate, or related field may substitute for non-management experience up to a maximum of one (1) year. Licenses and Certifications Required: Any required licenses or certifications. Requires a valid driver license. Notes to Candidate: The Ideal Candidate The ideal candidate will bring a balanced blend of technical expertise, strategic leadership, and strong financial acumen to effectively guide facility operations. The Assistant Director of Austin Facilities Management will play a key role in prioritizing critical repairs with a focus on safety, regulatory compliance, and operational continuity. The ideal candidate will be proficient at developing funding strategies that address urgent needs while advancing long‑term capital improvements, including the implementation of preventative maintenance programs and sustainable, energy‑efficient-initiatives. The successful candidate will excel in collaboration and communication, ensuring that all services align with organizational expectations and stakeholder needs. This role requires a supportive and steady leader who can maintain operational excellence and provide clear direction during emergencies. Prior management experience in a large, robust city or organization is highly preferred. Advanced written and verbal communication skills are imperative for this position. The following core competencies are important for this role: Expertise with Project Management and Custodial Teams – Ability to effectively lead project initiatives and oversee custodial operations to ensure safe, efficient, and high‑quality facility services. Business and Financial Acumen – Understanding of budget management, cost optimization, and long-term asset planning to create sustainable solutions for facility operations. Real Estate Acumen - Understanding property acquisitions, lease negotiations, and space planning to optimize City resources. Strong Facilities Management Expertise - Extensive experience managing building operations, including installation, maintenance, repairs, and upgrades. Experience overseeing critical systems such as HVAC, electrical, and plumbing, and possess a proven track record of coordinating both in-house maintenance teams and external contractors to ensure seamless operations. Familiarity with building codes and requirements. Emergency Management - Experience in providing critical response to emergencies such as climate change, heat, floods, and winter storms. Data-Driven Decision Making – Proficiency in technology, analytics, and performance measurement to optimize services. Continuous Improvement & Innovation – Expertise in process optimization, operational excellence, and efficiency-driven strategies to enhance service delivery. Cross-Functional Collaboration – Strong ability to navigate and influence city-wide operations, working seamlessly with various departments to drive enterprise-wide initiatives. Leadership and Organizational Development – Proven track record of mentoring high-performing teams, fostering innovation, and building a culture of excellence. Identifying Deferred Maintenance Opportunities – Ability to quickly assess the condition of the buildings, ongoing maintenance needs, and any active projects or repairs. Familiarity with City bond process, including capital improvement planning. Project Management Professional Certification (PMP). Thinks Strategically – Enables others to better understand and implement the vision and strategy, while being the aligned forward thinker, has the ability to formulate and communicate sound business strategy, and implement in a clear and concise manner. The salary range is $156,000 to $166,000 annually. To ensure consideration, candidates should apply by June 19, 2026 . To view the detailed Recruitment Profile for this position, please click here. Regarding Your Application : A detailed and complete Employment Application is required. A Resume and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Please be sure to upload your Resume and Cover Letter for consideration. Verification of employment history dates on resume should match online Employment Application. Employment history dates must include month and year. This position has been approved for a Criminal Background Investigation (CBI). To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration. This position is subject to the Texas Open Records Act. . JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued, and innovation thrives. Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security : Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth : Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. . EEO Statement for City of Austin: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.