Assistant Director, Leadership Administration

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries and a hybrid flexible work schedule. To Apply: Applications must include a current resume and a cover letter detailing applicable experience and accomplishments. The Assistant Director, Leadership Administration provides high-level administrative and operational support to senior development leadership. This role serves as a trusted partner, enabling leaders to effectively manage priorities related to strategy, donor engagement, and organizational initiatives. The Assistant Director is responsible for managing complex calendars, coordinating meetings and travel, preparing high-level materials and correspondence, and serving as a key liaison for internal and external stakeholders, including senior leaders, board members, and donors. This role requires strong judgment, exceptional discretion, and the ability to manage complex and sensitive work with minimal supervision. The position supports leadership operations, assists volunteer and prospect management, and ensures the efficiency and organization of the leadership team. This role is expected to anticipate needs, manage complexity, and support leadership in a fast-paced, high-impact environment. Essential Functions: Executive Support & Strategic Calendar Management • Proactively manage highly complex calendars for senior leader(s), balancing competing priorities, anticipating needs, and coordinating with internal and external stakeholders, including senior system leaders and donor offices. Meeting, Briefing & Materials Coordination • Prepare and coordinate agendas, briefings, presentations, and background materials for meetings and engagements. Capture key takeaways and track follow-up actions to support timely execution. Travel & Expense Management • Coordinate domestic and international travel arrangements, including detailed itineraries, logistics, and accommodations. Manage expense reporting and reimbursements in alignment with organizational policies. Communication, Database & Reporting Support • Draft, edit, and proofread high-level correspondence on behalf of leadership, including donor communications. • Support leadership in donor and prospect activity by coordinating meetings, preparing briefings, and maintaining accurate records in the donor database. • Generate reports and assist with tracking key development activities and metrics. Leadership Coordination & Stakeholder Engagement • Serve as a key liaison between leadership and internal/external stakeholders, often interpreting and communicating executive intent with professionalism and diplomacy. Support cross-functional coordination and leadership initiatives. • Provide excellent customer service and relationship management for key volunteer leaders and their executive teams. Serve as internal point person for development office requests. Operational & Project Support • Support leadership priorities and special projects by coordinating logistics, managing timelines, and assisting with research, data gathering, synthesis of information and presentation development to inform decision-making or to support speaking roles. Office & Administrative Oversight • Oversee day-to-day administrative functions, including managing incoming communications, prioritizing requests, coordinating visitors, and supporting meetings and events. Confidential & Sensitive Work • Handle highly confidential donor, patient, and institutional information with the utmost discretion, sound judgment, and professionalism. Qualifications Bachelor’s degree required and 3-5 years of related experience. In addition, the ideal candidate will possess the following skills, abilities and competencies: Exceptional verbal and written communication skills, with the ability to draft and edit high-level professional correspondence Advanced organizational, time management, and prioritization skills in a fast-paced, high-demand environment Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (Teams, Zoom, SharePoint), with the ability to quickly learn and adapt to new systems and technologies Strong problem-solving skills and the ability to exercise sound judgment and independent decision-making Demonstrated ability to manage complex scheduling, logistics, and competing priorities with minimal supervision Experience working with databases or CRM systems (Blackbaud, Raiser’s Edge, Atlas, or similar preferred) Exceptional attention to detail and commitment to producing accurate, high-quality work Strong interpersonal skills with the ability to interact effectively with senior leaders, board members, donors, and colleagues at all levels High level of professionalism, discretion, and ability to manage sensitive and confidential information Ability to anticipate needs, take initiative, and operate proactively Ability to collaborate across teams and support cross-functional initiatives Flexibility and adaptability in a dynamic and evolving environment Commitment to the mission and values of the organization Additional Job Details (if applicable) The target salary for this position is $75,000 - $85,000/Annual . Final offers will be based on the candidate's experience and internal equity. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $63,648.00 - $92,570.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.