Assistant Dispensary Manager

Job description

**About Restore — Dispensing Happiness Through Service** Founded in 2018, Restore Dispensaries is a premier multi-state medical marijuana dispensary dedicated to providing state-eligible patients with responsible, compassionate care through marijuana-based medicine. We strive to support the continued growth of the medical marijuana industry while making a positive impact in our communities through patient education, fundraising initiatives, and community outreach efforts. Restore Dispensaries has been named Philly’s Best Medical Marijuana Dispensary by Metro Philly readers five years in a row (2021, 2022, 2023, 2024, and 2025). Our strength is in our people. At Restore, we encourage individuality and self-expression—whether that’s vibrant hair color, tattoos, or your favorite sneakers. We are proud to foster an inclusive, diverse, and welcoming workplace where you can bring your whole self to work. **About the Role** The **Assistant Dispensary Manager (ADM)** is a key leadership role responsible for supporting the operational success, compliance, integrity, and team performance of the dispensary. The ADM oversees all Dispensary Associate and Key Holder tasks and goals while helping drive management and leadership team objectives, particularly around productivity, accountability, and positivity. This role works closely with the Lead Dispensary Manager and reports directly to the Lead Dispensary Manager. This is a full-time leadership position requiring availability to work a flexible and rotating schedule, including mornings, evenings, weekends, and holidays based on business needs. Set or fixed schedules are not available for this role. The ideal candidate is energetic, solutions-oriented, compliance-driven, and thrives in a fast-paced retail environment where operational priorities shift daily. ### Key Responsibilities - **Operational & Team Leadership** - Supervise Dispensary Associates and Key Holders during daily operations - Drive team productivity, morale, and service standards - Assist with scheduling, staffing coordination, and daily workflow management - Coach and develop team members to ensure performance alignment - Promote a positive, accountable, and patient-focused store culture - **Compliance & Regulatory Oversight** - Review, maintain, and communicate updates to Restore Dispensaries SOPs - Ensure updated SOPs are accessible for scheduled and unscheduled DOH audits - Assist in overseeing medication dispensing procedures in compliance with DOH and state regulations - Ensure reportable events are documented and submitted promptly - Maintain accurate recordkeeping and audit readiness - **Inventory & Cash Management** - Assist in overseeing pre-packaged inventory management and vault-to-floor movement - Ensure nightly and monthly audits are conducted in alignment with company standards - Monitor inventory reconciliation processes and support the Inventory Specialist - Oversee adherence to cash handling procedures, including POS accuracy, reporting, deposits, and reconciliations - **Cross-Department Collaboration** - Coordinate with department leaders to ensure smooth store operations - Support the Dispensary Manager in executing operational and compliance initiatives - Act as a leadership resource during manager absences ### Required Qualifications - 3+ years of responsible retail experience, including at least 2 years in management - Experience in regulated retail or medical marijuana strongly preferred - Strong knowledge of medical marijuana products and patient consultation - Experience in inventory management and reconciliation - Strong reporting and analytical skills - Excellent conflict resolution and decision-making abilities - Basic math and strong computer proficiency - Cash handling experience with high accuracy - Ability to lift, bend, twist, stand, and walk as required - Flexibility to work opening, closing, weekends, and holidays ### What You Bring - **Leadership** - Strong coaching and team development skills - Ability to balance operational demands with team morale - Solutions-focused mindset - **Integrity** - Commitment to compliance and ethical decision-making - Leads by example in professionalism and accountability - **Business Acumen** - Strong organizational and time-management skills - Ability to manage multiple operational priorities - Data-informed and results-driven approach - **People Skills** - Exceptional communication and interpersonal abilities - Patient-first mentality focused on loyalty and education ### Bonus If You Have - 2+ years’ experience in regulated medical marijuana - Bachelor’s degree in Business or related field - Expert-level medical marijuana product knowledge - Experience managing audits and compliance documentation