Assistant General Manager - Jared Jewelers - Forum at Olympia Parkway

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page! At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us! Title: Assistant General Manager Overview: At Jared, we deliver Accessible Luxury. Exceptional Careers. The Assistant General Manager is a culture carrier, floor leader, and coach who helps bring the Jared Brand Promise to life through daily execution, team development, and elevated customer experiences. This role partners closely with the General Manager to lead performance, develop talent, and maintain a luxury-standard environment while creating consistency in selling, service, and operational excellence. You don’t just help run the business – you help shape the experience customers remember and the team culture that drives results. What You’ll Do: Drive Daily Performance & Execution Support store performance through daily business rhythms, coaching, and operational consistency Reinforce key behaviors tied to conversion, appointments, clienteling, and follow-up Partner with leadership to execute visual standards, promotions, and operational priorities Maintain inventory, compliance, and security standards Lead the Customer Experience Model elevated service so customer client feels welcomed and guided Lead from the floor by coaching in real time and supporting meaningful customer interactions Reinforce appointment culture, follow-up behaviors, and relationship-building expectations Help create memorable experiences that build trust, loyalty, and confidence Resolve customer concerns quickly and within guidelines Coach & Develop Talent Deliver in-the-moment coaching and recognition that builds confidence and capability Support onboarding, training, and development of store team members Reinforce accountability, teamwork, and selling excellence Activate the Brand Promise You will help customers Feel celebrated through elevated service and thoughtful guidance Experience confidence through expert support and relationship-based selling Connect emotionally to meaningful purchases and milestones What You’ll Bring Ability to deliver sales results and coach other to improve performance Strong communication, planning, and team leadership skills Professional presence and a positive, team-first approach Your Work Schedule Flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days/40 hours, with additional time during peak seasons. Why Jared? At Jared, you can: Help shape memorable customer experiences Build leadership capability through coaching and development Grow your career within a People First culture Be part of a team backed by the strength of a national luxury brand We Put Our People First Base pay plus commission on sales Medical, dental, vision, and prescription insurance (full-time team members) 401(k) Paid Time Off (full-time and part-time team members) Paid holidays (full-time team members) Tuition reimbursement, including DCA courses (based on position) Training and career development (Associate Training System, Management Training System, District Manager in Training, and more) Merchandise discounts Incentive trips and contests Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration. Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry. Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.” Don't forget, w e have many opportunities available on our other career site pages. Click here to link to our careers page!