Assistant General Manager | San Antonio Spurs Club

Job description

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! THE ROLE The Assistant General Manager (‘AGM’) is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue’s operations including. Utilizing initiative and independent judgment closely with the General Manager in planning, directing and managing the day-to-day operations of the venue, the AGM has responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, sales and revenue generation and delivering a return on investment to key stakeholders. Ensures implementation of the level of hospitality associated with Legends, with the objective of exceeding guest expectations and increased profits. Holds property leadership team accountable for strategy execution and guides their individual professional development. The AGM reports to the General Manager. ESSENTIAL FUNCTIONS Upholding Legends’ standards for quality and performance in all phases of the food and beverage operations Constantly innovating the guest experience – food, service, communications, etc. Balancing creativity with practical implementation. Overseeing operational management team, including developing talent, promoting from within, coaching, and performance management Assist in developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing. Overseeing monthly inventories for all departments Verifying, preparing and submitting reports/monthly projections as required Working closely with various sub-contractors and vendors to ensure all standards are met, terms of contract are followed and pricing is negotiated Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines. Performing additional related duties, tasks and responsibilities as required QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. The ideal candidate will have a bachelor’s degree with a minimum of 3-5 years management experience in the contract foodservice industry, preferably in a sports and entertainment venue Ideal candidates must have experience in high volume, foodservice accounts, preferably in concessions, premium services and beverage programs for a sports and/or entertainment venue Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment Experience working in both union and non-union environment is preferred Previous P&L accountability and/or contract-managed service experience preferred Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays Bilingual in Spanish a plus COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site San Antonio, TX PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.