Assistant Housekeeping Manager

Job description

About us Step into the world of De L’Europe Amsterdam, an iconic 5-star hotel in the heart of the city, where luxury, elegance, and personalised service come together. Our hotel is renowned for its exceptional guest experiences and meticulous attention to detail. As Assistant Housekeeping Manager , you play an important role in maintaining this standard of excellence and supporting the Housekeeping Team to make a difference for our guests every single day. What you'll do As Assistant Housekeeping Manager , you support the daily management of the Housekeeping Team, including the public area cleaning staff and linen room, and report to the Director of Rooms. With a keen eye for detail, you oversee the hotel to ensure that all standards are consistently maintained, so that every guest enjoys an unforgettable experience. You also supervise the external cleaning company responsible for guest room cleaning. You help coordinate the daily operations of the Housekeeping department, making sure everything runs smoothly. You guide and motivate colleagues, spot opportunities for improvement, and actively contribute to a good atmosphere and clear internal communication within the team. You act as the first point of contact for questions or challenges on the floor. You also help think through the hotel’s visual presentation, including decoration, and support with reporting and keeping an eye on operational matters. Who you are • You have 3-4 years of experience in a supervisory role within Housekeeping or a related Rooms Division department • You hold a completed MBO or HBO level education • You are creative in finding solutions and passionate about achieving the best results together • Experience in a 5-star hotel is preferred, and you are fluent in English • You thrive in a dynamic environment, pay attention to detail, and are not afraid to try new approaches • You are a natural motivator who brings out the best in your colleagues Nice to have • Proficiency in Dutch and English • Positive energy and enthusiasm • Experience with LQA standards • Education from a hotel management school • Good knowledge of the city of Amsterdam What we offer you • A competitive salary (gross, based on 38 hours) • 25 vacation days and 8% holiday allowance • Pension Horeca & Catering • Travel allowance • Discount on health insurance • Lease your own Swapfiets • We take care of and wash your uniform • Experience stay at De L’Europe Amsterdam • 50% discount in our own restaurants & bars and partner hotels • Friends and family discount rate • Varied fresh and healthy meals • Personal coaching with Hey Coach • Development opportunities based on your ambition Let's meet! We are looking forward to meeting you! When you send your application, we will carefully review and personally contact you. After that you will be invited to meet us in person. This is your opportunity to get to know your future colleagues and for us to understand your strengths and potential. If we both feel there is a match, we’ll schedule the next step — whether that’s another conversation with different colleagues, a look behind the scenes, or an assessment. We do whatever is needed to decide on your next career step!