Assistant Housekeeping Manager

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips. About the role Ensure the highest standards of cleanliness, comfort, safety, and service throughout the hotel by overseeing housekeeping operations and maintaining guest rooms and public areas in accordance with Four Seasons standards and policies. What you will do Support the Housekeeping Manager in achieving departmental goals, service excellence, and guest satisfaction targets. Monitor housekeeping team performance and provide guidance, training, and support to maintain high service standards. ​ Assist in managing the daily operations of the Housekeeping Department to ensure the ultimate comfort, cleanliness, and safety of all guests. Ensure all guest requests and concerns are handled promptly, efficiently, courteously, and professionally to achieve maximum guest satisfaction. Conduct regular inspections of guest rooms and public areas. Assist in managing departmental schedules, staffing requirements, inventories, and housekeeping supplies. Foster a positive work environment that promotes teamwork, accountability, and continuous improvement. What you bring Bachelor's degree in Hospitality Management, or a related field preferred. 3-5 years of housekeeping experience in a luxury hotel environment. Knowledge of housekeeping operations, quality standards, health and safety regulations, and luxury hospitality service standards. Strong leadership, guest service, and team management skills. Time Management and Organization Quality and Attention to Detail What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Schedule & Hours: Eight hour shift; scheduled days and times may vary based on need. Eligibility Requirement: Only candidates currently residing in Tunisia will be considered for this position.