ASSISTANT HOUSEKEEPING MANAGER- MARRIOTT LI

Job description

About the Assistant Housekeeping Manager Position Our company is seeking a hardworking, service-oriented Assistant Housekeeping Manager reporting to Director of Housekeeping to join our team. Whether working to tidy up the lobby or turning over a guest room, our ideal candidate will work quickly and efficiently to ensure a clean environment for all of our clients. If you’re energetic with a knack for cleanliness and customer service, we’d love for you to apply! Overtime Control & Daily Practices Daily Time & Staffing Practices Review group timecards daily (start of shift and end of shift) Watch for early clock-ins and late clock-outs; address immediately Monitor staff approaching 32–35 hours midweek and adjust assignments Ensure staff are clocking in/out only when actively working Scheduling & Coverage Adjust daily room assignments to balance workloads and avoid unnecessary OT Use available staff with lower hours before assigning overtime Coordinate coverage plans for known call-outs, vacations, or LOAs Escalate staffing gaps early when coverage cannot be absorbed without OT Call-Out & Attendance Management Document all call-outs daily Distinguish between: Legitimate sick time Excessive or patterned call-outs Address repeated call-outs through coaching and corrective action as appropriate Avoid defaulting to OT as the first coverage option End-of-Day Controls Ensure all rooms and public areas are completed before authorizing OT Confirm no unauthorized OT is worked Review exceptions and correct timecards daily, not at payroll Communication & Escalation Notify HR and Operations immediately when OT is unavoidable Communicate vacancy and LOA impacts that are driving OT Participate in weekly OT and staffing review discussions Manager Accountability Overtime must be intentional, approved, and documented Managers are accountable for timecard accuracy and daily monitoring Consistent enforcement of timekeeping expectations is required What Success Looks Like OT is limited to unavoidable operational needs Fewer payroll surprises Balanced workloads across staff Improved morale by reducing forced extra hours Housekeeping Manager Requirements High school diploma or GED preferred Previous experience working as a Housekeeper preferred Able to work efficiently both independently and in a team Able to lift at least 25 pounds Excellent time management skills Great customer service skills