Assistant Manager(02817) - 11 E. Jackson St.

Job description

We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our Morton, United States location (11 E. Jackson St.). As an Assistant Manager, you will play a vital role in driving the success of our store operations while fostering a collaborative and supportive environment for both employees and customers. This position offers the opportunity to develop your leadership skills, make a meaningful impact on daily operations, and contribute to our organization's growth and success. Lead and manage store operations during assigned shifts, ensuring efficiency, quality, and adherence to company standards Supervise, train, and motivate team members while providing constructive feedback and support for their professional development Interact professionally and courteously with customers, addressing inquiries and concerns with empathy and a customer-focused approach Handle cash management, including processing transactions, reconciling registers, and maintaining accurate financial records Answer phones, take orders, and manage customer communications in a friendly and efficient manner Maintain a clean, organized, and safe store environment by overseeing cleaning duties and operational standards Assist with inventory management, stock rotation, and supply ordering as needed Resolve conflicts and challenges with a decisive yet collaborative approach Communicate transparently with management regarding operational issues, employee performance, and customer feedback Perform physical tasks including lifting up to 25 pounds and standing for extended periods Analyze store performance metrics and identify opportunities for improvement and growth Proven leadership and team management experience in a fast-paced retail or food service environment Strong math and problem-solving skills with the ability to handle financial transactions accurately Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse teams Demonstrated customer service excellence and a genuine commitment to customer satisfaction Reliable, responsible, and detail-oriented with strong organizational and time management abilities Ability to multitask, prioritize effectively, and remain calm under pressure Proficiency in cash handling and money management Physical capability to lift up to 25 pounds regularly and stand for extended periods Friendly demeanor, positive attitude, and genuine enthusiasm for supporting team members Ability to work flexible schedules, including evenings, weekends, and holidays as needed Experience with point-of-sale (POS) systems and basic computer skills (preferred) Conflict resolution and problem-solving abilities with a collaborative mindset Willingness to learn and adapt to new processes and technologies All your information will be kept confidential according to EEO guidelines.