Assistant Manager (02932) - 5519 North Illinois

Job description

We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team at our Fairview Heights, United States location. In this role, you'll play a key part in driving store success by leading operations, motivating team members, and delivering exceptional customer experiences. If you're a collaborative problem-solver with strong leadership capabilities and a passion for operational excellence, we'd love to hear from you! Oversee daily store operations, ensuring efficient workflows and maintaining high standards of service quality Lead, motivate, and support team members in a positive and inclusive work environment that fosters growth and development Run shifts effectively, making decisive, real-time decisions to optimize performance and address challenges Manage cash handling and financial transactions with accuracy and transparency Engage with customers professionally and empathetically, addressing concerns and enhancing their overall experience Train and develop team members, providing constructive feedback and supporting their career progression Maintain store cleanliness, organization, and visual merchandising standards Collaborate with the management team to analyze performance metrics and implement strategies for continuous improvement Ensure strict compliance with company policies, procedures, and safety protocols Contribute to creating a safe, respectful, and inclusive work environment for all team members Monitor inventory levels and assist with stock management as needed Proven experience in retail or food service management, including shift operations and store management Strong leadership skills with demonstrated ability to manage, motivate, and develop team members Excellent customer service skills with a friendly, positive, and empathetic approach Proficiency in cash handling and strong mathematical abilities Excellent problem-solving skills and decisiveness in fast-paced, dynamic environments Detail-oriented with exceptional organizational and time management skills Effective communication skills, both verbal and written, with the ability to articulate ideas clearly Strong ability to multitask, prioritize, and adapt to changing circumstances Physical capability to lift up to 25 pounds regularly and stand for extended periods Flexibility to work various shifts, including evenings, weekends, and holidays as needed Analytical mindset with the ability to interpret performance data and metrics Knowledge of safety protocols and compliance requirements High school diploma or equivalent (preferred) Proficiency in computer systems and point-of-sale (POS) software (preferred) All your information will be kept confidential according to EEO guidelines.