Assistant Manager

Job description

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At [Jushi Holdings Inc.](https://jushico.com/) ”) ([CSE: JUSH](https://thecse.com/en/listings/life-sciences/jushi-holdings-inc-class-b-subordinate-voting-shar)) ([OTCQX: JUSHF](https://www.otcmarkets.com/stock/JUSHF/news/story?e&id=1591581)), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Assistant Store Manager will be responsible for the day-to-day operations at the retail level, including staffing, training, scheduling, buying, visual merchandising, cash management, inventory management, and compliance adherence. This role requires competence in a fast-paced environment, strong leadership skills, and the ability to effectively interact with patients and other members of the Team to ensure a positive culture and the best possible patient experience for our clientele. You will be reporting directly to the Dispensary Store Manager. ### WHAT YOU WILL DO - Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics - Present a professional image in appearance, actions, and words - Ensure accuracy with all cash handling - Abide by city and state regulations at all times - Maintain suitable inventory levels, perform daily inventory audits, and conduct all End of Month Inventory Counts and Reconciliations - Receive deliveries, build purchase orders, and maintain accurate records - Develop and maintain relationships with vendors - Assist with Store Scheduling - Complete daily and weekly tasks/duties as assigned by the Store Manager(s) and Regional Manager - Maintain neatness, organization, and overall cleanliness of the entire store - Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on the sales floor - Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Store Manager(s) and the Regional Manager - Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise - Pre-Screen, interview, and develop a team who are passionate about medical cannabis and the service they provide - Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease - Lead by example through being the ultimate illustration of service, dedication, pace and energy - Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company’s culture and expectations are met and exceeded - Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines - Provide support with various employee initiatives and team building - Assist with different off and on hour events and specials - Report all issues or complaints relating to the product to the Store Manager(s) in real-time - Work closely with the Store Manager(s) to regularly evaluate the performance of the team, sales, products, procedures, and the company brand ### WHAT WE ARE LOOKING FOR - High School diploma or General Education Development (GED) required - Associate or Bachelor Degree in any field preferred - Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality - Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience (knowledge of retail environment) - Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals. - High-level critical thinking, attention to detail, mathematical, language, and reasoning skills - Must be comfortable in high-volume cash handling, Excel, and Microsoft Office - Ability to learn quickly - Effective oral communication skills - Strong interpersonal skill - Ability to work as part of a team - Ability to build relationships ### PHYSICAL REQUIREMENTS - Constantly perform desk-based computer tasks - Frequently sitting and standing - Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds - Occasionally Twist/bend/stoop/squat, kneel/crawl - Must be able to work a flexible schedule to include weekends and holidays - Complete any needed assistance including oversight and coverage outside of the assigned region as required - An environment with moderate to loud noise level