Assistant Manager

Job description

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe. Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills. **Position Overview** Assistant Managers support Store Managers and Associate Managers with the overall daily management, sales, training, and operations of the store. **Essential Duties & Responsibilities** - Delivering and Impacting Business Results - Assist in motivating staff and align daily activities to achieve business goals - Monitor sales floor and zone coverage to drive sales and maintain customer focus - Model and Ensure dress code compliance - Monitor service associate breaks and shift changes - Communicate top and bottom sellers to Store Manager - Respond to changing demands of the business - Conduct hourly sales reads and coach staff on exceeding sales targets - Achieve personal sales targets Customer Focus - Protect the customer experience in all business areas - Focus staff on the importance of the quality of our relationships with our customers - Ensure proper training on product knowledge for staff - Lead by example in client capture results Operational Standards - Ensure compliance with all policies and procedures - Ensure daily monitoring and execution of sales and payroll goals. - Uphold and model established best practices - Needs to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction - Strict compliance and adhering to the application of policies and procedures Leadership Attributes - Demonstrates flexibility and innovation in recognizing and reacting to changing work demands - Effectively leverages and appropriately delegates responsibilities to staff. - Fosters a challenging and positive team environment in which members participate, cooperate with and support each other - Provides a clear sense of direction for service associates. - Takes accountability for personal results Loss Prevention - Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures - Is knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit Standards **Experience, Skills, and Knowledge** - A minimum of 1 year of retail management experience - Excellent interpersonal skills supporting a team environment - Excellent English communication verbal and written - Excellent time management/project skills - Strong planning and organizational skills with a sense of priority for deadlines and attention to detail - Ability to recognize and react to changing work demands - Goal oriented: ability to stay focused on creating winning results - Hours/days of work vary due to the demands of the business - Must be able to work shift standing and waking and able to lift approximately 20lbs, and to pack, unpack and move stock