Assistant Manager, Alpine Race & Freestyle - Full Time

Job description

Seasonal WHAT’S IN IT FOR ME? Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates. Save on meals across resort restaurants and cafés, including Starbucks. Receive exclusive discounts at all Blue Mountain-owned retail stores. Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more. HOURLY RATE: $26.12 FULL-TIME HOURS: Full time hours (5 days/week) WHAT WILL I BE DOING? The Assistant Manager, Race sets the cultural tone for creating revolutionary guest experiences while uniting their team around purpose and fun. The Assistant Manager, Race, will be responsible for the day-to-day operation, communication and administration of the Blue Mountain Jozo Weider Race and Freestyle program. They will regularly communicate with onsite recreational service departments including snow school and summer programming, sales, guest services, operations and marketing. Work directly with the Manager, Race, in planning, sales/POS, operation and development of race/freestyle programs; and support recruitment, performance management and development of supervisors, coaches, crew and administrator(s) on a regular/daily basis, and maintain daily reporting – to react quickly to financial and service shortfalls in a professional manner. Facilitate and support the daily on-hill operation (i.e. training and/or race day operation) of the race & freestyle program. Maintain daily and seasonal schedules according to budgets and business levels. Manage and support administrative duties including, but not limited to participant registration, confirmation(s), waivers, and payment re: the Blue Mountain Jozo Weider Race and Freestyle programs. Deliver consistent internal and external communications with staff, racers and parents to provide information, community updates, expectations and to foster program development to surpass departmental revenue/operational goals. Coordinate, communicate and facilitate internal and external MEOs, BEOs, grass-roots races/events, OCUP, FIS races and events – and supporting documents. Maintain strong, positive working relationships with all department staff and other Blue Mountain departments, resort and industry partners. Assist as a liaison with Alpine Ontario, Freestyle Ontario, Snowboard Ontario, and the Jozo Weider Volunteer Committee. Understands department tactics that tie into the overarching Strategic Plan and assists in their execution as required. Understands the annual departmental operating budgets and ensures day to day expenses, labour scheduling and where applicable, revenues meet daily budgeted targets and makes day to day adjustments as required. Delivers training and communication for departmental service delivery and operations that create revolutionary guest experiences and achieve OKRs. Optimizes the use of resources, training and communication that delivers a highly productive, efficient environment with minimal downtime and produces high quality product(s). Promotes, develops, participates and delivers programming and training that unites employees around purpose and fun and therefore results in high employee engagement and high retention and return rates. Fosters a culture of teamwork between all employees that achieves the department's targets. WHAT DO WE NEED FROM YOU? 10+ years of previous alpine ski racing, coaching and instructing experience. Experienced ACA DL or PL Coach and CSIA Level II, III or IV. Completed post-secondary education in Commerce/Business or equivalent work experience. Minimum of 5 years people management experience required. *This role is being posted to fill a vacancy AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE BLUE MOUNTAIN RESORT COMPANY OVERVIEW Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company. ALTERRA COMPANY OVERVIEW Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.