Assistant Manager, Building and Grounds - Austin Facilities Management

Job description

About This Position The Building & Grounds Assistant Manager supports the operational leadership of custodial activities across assigned facilities. Under general direction, this position ensures continuity of daily operations, coordinates staff and resources, and maintains service standards aligned with departmental goals. This role enhances service delivery through process improvements and quality assurance, development of standard operating procedures, and implementation of consistent training practices. The Assistant Manager optimizes staffing schedules and resource allocation to meet evolving operational needs while ensuring high-quality service standards. Strong leadership, communication and customer service skills are essential, as the position collaborates closely with facility stakeholders and departmental leadership to maintain safe, clean, and well-functioning environments. Job Description: Assistant Manager, Building and Grounds Purpose: Under general direction, this position provides operational leadership and management support for Building & Grounds services, ensuring continuity of operations, coordination of staff and resources, and alignment with departmental goals and service standards. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assist in managing custodial, grounds keeping, and maintenance crews — including direct oversight of daily work, assignments, and quality control. Participate in planning and organizing ground maintenance, cleaning, minor building maintenance, and minor construction tasks (e.g., painting, partitioning, building storage sheds). Coordinate with other divisions, departments, and contractors to schedule and deliver building and grounds services. Support set-up and tear-down of event spaces (exhibit halls, ballrooms, recreation areas), ensuring compliance with applicable codes and specifications. Maintain and oversee inventory of materials and supplies; coordinate purchases as needed. Ensure vehicles, tools, and equipment are properly maintained and safe for use; coordinate repairs as required. Conduct inspections of buildings, grounds, and maintenance work; recommend and support decisions for maintenance, repairs, or capital expenditures. Assist with contract oversight for vendor services related to grounds, building maintenance, custodial services, or events. Help develop short- and long-range plans for facility maintenance, grounds upkeep, and service delivery improvements. Assist with budget development and monitor expenditures within assigned area. Enforce safety protocols and foster a safety-conscious culture among staff. Write technical and administrative reports, memos, correspondence; communicate with staff, other departments, and the public as needed. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities, including selection, training, evaluation, counseling and recommendation for dismissal (when delegated). Knowledge, Skills, and Abilities: Knowledge of building and grounds maintenance processes, custodial services, and minor construction practices. Knowledge of safety practices, relevant city policies, procedures, and applicable laws/regulations. Knowledge of budget planning and expenditure monitoring. Skill in planning, organizing, prioritizing, and scheduling multiple tasks and crews. Skill in oral and written communication; ability to write reports, memos, and correspondence. Skill using computers and relevant software for scheduling, reporting, and inventory control. Skill in supervising, mentoring, and training staff. Ability to work under changing priorities and handle frequent interruptions. Ability to establish and maintain good working relationships with city employees, contractors, and the public. Ability to understand and interpret facility plans/diagrams as needed. Minimum Qualifications: Graduation from an accredited high school or equivalent, plus six (6) years of experience in janitorial, grounds-keeping, building maintenance or related services, including at least three (3) years in a supervisory or lead capacity. One (1) additional year of education may substitute for required experience (maximum substitution of four (4) years). Licenses and Certifications Required: If assigned to operate vehicles, must possess the appropriate Texas Driver's License for those vehicles. Preferred Qualifications: Training in Green Seal Compliance, including demonstrated knowledge of Green Seal GS/42 Standards and their application to commercial cleaning services. Experience demonstrating strong communication and interpersonal skills when working with Supervisors, Property Managers, and frontline staff. Experience applying business process and professional writing skills in a workplace environment. Experience with process improvement, development and implementation of Standard Operating Procedures (SOPs) and development and delivery of standardized training. Experience optimizing staff schedules and resource allocation to support efficient and effective operations. Ability to travel to more than one work location. Notes to Candidate: Please note that the Department may close the job posting at any time after seven (7) days. Please be aware that the Job Posting Close Date reflects the final day to apply , but the posting will close at 11:59 PM the day before the date listed . All application steps, including attachments and submission, must be fully completed before that time. We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system. Days and Hours: Monday through Friday; 6:00 a.m. to 2:30 p.m. Hours may vary based on departmental needs and initiatives. Some evening, weekend, and holiday work may be required. This is a non-exempt level position. Work Location: TBD Salary Range: $57,970.00 to $70,720.00 This position may require an assessment. Important Application Information – City of Austin The City of Austin employment application is an official document. Incomplete applications will not be considered. A detailed and complete employment application is required to evaluate your qualifications and determine your salary if you are selected for the position. Application Requirements: List your complete employment history, including job titles, employment dates, number of employees supervised (if applicable), and detailed job duties and responsibilities descriptions. Do not use statements such as “see resume” or “see LinkedIn profile.” Resumes will not substitute for a complete application and will not be used to determine qualifications or salary. All responses to supplemental questions must be supported by information in your application. No changes will be accepted after the job posting closes. If you are Selected as a Top Candidate: We will verify your employment history, professional references, and education (including high school, undergraduate, and/or graduate degrees). Proof of education from an accredited institution, verification of professional licenses or certifications, and a copy of your DD-214 (if claiming veteran’s preference) may be requested directly from the issuing institution or accrediting authority. Verification of foreign education credentials through a recognized third-party evaluation service and confirmation of accreditation status with the issuing institution and its accrediting body. Providing unofficial credentials during the application process is recommended to support meeting minimum qualifications. A formal and official verification process will be required before the offer extension step if you are selected for the offer. Driving Requirement (if applicable): This position may require a valid Texas Class C Driver’s License or the ability to obtain one by your hire date. External new hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite (DRE) standards (e.g., no more than 3 moving violations or 6 points in the last 36 months). Travel: If the position requires travel, you must meet City of Austin's Driver Record Evaluation (DRE) requisite standards, Otherwise, you are responsible for transportation to and from multiple job sites as needed. Essential/Critical Employee Designation: Some positions are designated as Critical or Essential. Employees in these roles are required to report to work during emergencies or when operations are modified. This may include working from a designated site or an alternative work location. Work Conditions: Work hours may vary based on operational needs and may include evenings, weekends, holidays, or on-call assignments. A skills assessment may be required as part of the hiring process. Veteran Preference: Veteran candidates must provide a copy of their DD-214 at the interview to receive the veteran’s preference. Internal Candidates – Good Standing Policy. Background Check: A criminal background check may be required, depending on the responsibilities of the position. . JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued, and innovation thrives. Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security : Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth : Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. . EEO Statement for City of Austin: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.