Assistant Manager, Business Operations

Job description

Create futures worth inheriting with SJ At SJ, we’re building identity into infrastructure, character into skylines and peace of mind into everyday life. A global urban and infrastructure consultancy firm with over 75 years of project delivery success, SJ and its member companies continue a collective legacy that delivers global expertise with local precision. Become part of our 16,000 client-centric specialists in more than 120 offices in over 40 countries who shape spaces across the world to meet the needs of today and the aspirations of generations to come. Located at Jurong Innovation District, a vibrant ecosystem of next-gen enterprises, the 68,915m2 campus development can accommodate 4,000+ employees, as well as other tenants. SJ Campus pushes the boundaries of sustainable and liveable design. Referred to as ‘campus in nature’, it embodies the character of Singapore as a garden city, integrating urban structure and natural landscape harmoniously while showcasing the deep history and expertise of the group. Key Responsibilities: Conduct detailed financial and operational analysis to identify trends, variances, and opportunities for improvement. Engage with internal stakeholders to gather and understand user requirements, translating them into actionable system or process changes. Collaborate effectively with cross-functional teams (e.g., Finance, Product, IT, Customer Success) to ensure alignment and successful implementation of solutions. Review current business processes and recommend improvements, including the adoption of automation tools and systems. Support process redesign and documentation efforts, ensuring clarity, consistency, and compliance. Monitor key metrics and prepare regular reports and dashboards to inform leadership decisions. Build strong working relationships with colleagues at all levels, fostering a collaborative and solution-oriented environment. Drive continuous improvement initiatives and contribute to a culture of operational excellence. Handle employee-related administrative tasks and conduct regular performance evaluations, set goals, provide constructive feedback, and support employee development and career growth Qualifications & Skills: Bachelor’s degree in Business, Finance, Operations, Information Systems, or a related field. Minimum 3 years of experience in operations, financial analysis, or process improvement roles. Strong interpersonal and people skills, with the ability to build rapport and influence across teams. Proficiency in financial and data analysis using Excel and/or other analytics tools (e.g., Power BI, Tableau). Proven ability to understand and communicate business requirements clearly. Strong organizational and problem-solving skills, with attention to detail and follow-through. Excellent verbal and written communication skills. At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!