Assistant Manager, Community Engagement and Education

Job description

The Urban Renewal Authority (“URA”) is tasked to undertake, encourage, promote and facilitate urban renewal of Hong Kong in accordance with the provisions of the Urban Renewal Authority Ordinance and the Urban Renewal Strategy published by the Government. The URA adopts a comprehensive and holistic approach by ways of its two core businesses i.e. redevelopment and rehabilitation, as well as preservation, revitalisation and retrofitting, for creating a sustainable and quality living environment for the people of Hong Kong. Responsibilities : Assist in the preparation of effective community engagement tactics and action plans, including stakeholder mapping, engagement planning, issue anticipation, as well as the delivery of community engagement programmes, for corporate-wide initiatives, policy reviews and district-based urban renewal programmes. Develop and maintain a vibrant liaison network with various stakeholders, including but not limited to Government Departments, Legislative Council Members, District Council members, professional bodies, interest / concern groups, NGOs and other stakeholders concerned. Responsible for the production of communication materials which address stakeholders' concerns and foster mutual understanding between the Authority and the local communities Perform daily monitoring and analysis of social media sentiment; proactively identify emerging issues and provide actionable insights/recommendations to management. Coordinate with internal divisions and external stakeholders to develop timely, coordinated and sensitive responses to enquiries, complaints, petition, and emerging issues. Undertake any other duties and ad-hoc tasks as assigned by supervisors to meet business and operational needs Requirements : Degree holder in Public Administration, Communications, or related fields Minimum 5 years full-time experience in related fields, experience in stakeholder and community engagement work will be an added advantage Experience in liaising with Government Departments, Legislative Council, District Councils or NGOs in Hong Kong is highly preferred Strong interpersonal, problem-solving, and stress management skills; ability to work independently under pressure Strong public affairs acumen with sound logical thinking and project management skills Good oral and written communication skills in English and Chinese, proficient in Putonghua is an advantage Closing Date of Application : 17 September 2026 How to Apply? Please click the "Apply" button. Full resume with present and expected salaries should be submitted via online application . All applications will be treated in the strictest confidence and information provided will be used for the consideration of applications. Applicants not invited for interview within four weeks from the closing date may consider their applications unsuccessful. Personal data provided by job applicants will be treated in strict confidence and used strictly in accordance with our “Personal Information Collection Statement Pertaining to Recruitment" for recruitment purpose only . A copy of the Statement is available on our website and obtainable on request. Applicants may be considered for other suitable positions in the Authority and all personal data of unsuccessful applicants will be retained for a maximum of two years .