Assistant Manager/Manager (Investment Operations)

Job description

[What the role is] You will support the operational backbone of JTC's Investment Division, ensuring the accurate and timely execution of investment activities across internally managed portfolios and externally placed funds. Working within a small, high-performing team, you will play a hands-on role in performance reporting, portfolio valuation, liquidity management, compliance monitoring, and counterparty relationship management. You will also contribute to building robust operational infrastructure and governance frameworks as the Division grows. [What you will be working on] Performance Reporting and Portfolio Valuation Prepare and review periodic performance reports across internally managed and externally managed portfolios. Perform portfolio valuation reconciliation against custodian and fund administrator records, investigating and resolving discrepancies in a timely manner. Support the production of management reporting for senior stakeholders. Securities Settlement and Trade Support Support the end-to-end settlement process for the internally managed portfolio, including the confirmation, matching, and settlement of trades. Develop and maintain operational procedures for the internal trading book, and liaise with custodians and counterparties to resolve settlement queries and exceptions. Liquidity Management Coordinate cash movements with custodians and fund managers to ensure sufficient liquidity for operational and investment needs. Counterparty Relationship Management Manage day-to-day relationships with fund managers' operations teams, custodians, trustees, fund administrators, and other key service providers. Serve as the primary operational point of contact and ensure service levels and obligations are met. Portfolio Compliance Monitor portfolio compliance against investment guidelines, mandate parameters, and applicable regulatory requirements on an ongoing basis. Flag and escalate breaches and assist in their resolution. Legal and Counterparty Documentation Work with external counsel to review, negotiate, and execute investment management agreements, subscription agreements, side letters, and other legal documentation with investment counterparties. Maintain a well-organised repository of all executed agreements and track key terms and obligations. Tax and Regulatory Obligations Review and monitor tax obligations arising from the investment portfolio, including withholding tax, GST, and fund-level tax considerations. Liaise with tax advisors and counterparties on tax documentation such as W-8BEN and FATCA/CRS requirements. Technology and Systems Implementation Contribute to the evaluation, selection, and onboarding of operations and portfolio management systems appropriate for the Division's needs. Work with internal stakeholders and vendors to configure systems, map workflows, and ensure data integrity across platforms. Identify opportunities to improve operational efficiency through technology as the Division's activities scale. Governance, Process Enhancement, and Audit Support Identify gaps in existing operational processes and controls and implement enhancements to strengthen investment governance. Contribute to the development of operational policies, procedures, and frameworks. Liaise with internal audit and support periodic reviews of the Division's control environment, ensuring findings are tracked and remediated in a timely manner. [What we are looking for] 2–5 years of relevant experience in investment operations, fund administration, custody operations, or a related function at an asset manager, institutional investor, bank, or fund administrator. Familiarity with the operational lifecycle of investment instruments, including fixed income securities and offshore institutional funds. Experience with custodian and fund administrator reconciliation processes. Exposure to investment management agreements and subscription documentation is an advantage. Working knowledge of compliance monitoring and investment guideline frameworks. Familiarity with tax documentation requirements (e.g. FATCA, CRS, withholding tax) is an advantage. Strong attention to detail and a high degree of accuracy in handling data and documentation. Ability to work independently and take ownership in a lean team environment, with the initiative to build processes from scratch rather than simply follow established ones. Good interpersonal and communication skills, with the ability to manage external counterparties professionally. A collaborative, can-do attitude and genuine interest in contributing to the broader success of the Investment Division.